HR Generalist, LATAM

About MGA Entertainment

MGA Entertainment is on a mission to inspire imagination and creativity through innovative toys, entertainment, and experiences that transform play into limitless possibilities. As the largest privately held toy and entertainment company in the U.S., MGA is a global leader in designing and delivering world-class consumer products that spark wonder and drive play forward. Headquartered in Los Angeles with offices worldwide, MGA’s portfolio spans a dynamic range of original and licensed brands — from toys, dolls, games, and electronics to fashion, home décor, and entertainment content including hit movies and TV series. The company is recognized for its bold approach to storytelling, trendsetting design, and deep commitment to quality. The award-winning MGA family includes fan-favorite brands such as L.O.L. Surprise!™,Little Tikes®, Rainbow High™, Bratz®, MGA’s Miniverse™, Yummiland™, CarTuned™, Ninjombie™,  Wonder Factory™, DohKins™,  BABY born®, and Zapf Creation®.  To learn more, visit www.mgae.com and follow MGA on LinkedIn, TikTok, Instagram and Facebook. 

Position Summary

The HR Generalist – LATAM will serve as a key partner supporting our growing business across Latin America. Based in Mexico City, this role will provide comprehensive HR support across a variety of functional areas, including recruitment, HRIS administration, employee relations, benefits management, onboarding, compliance, and general HR operations.

This individual will collaborate closely with the LATAM leadership team, VP of HR and the global HR organization to ensure a consistent and engaging employee experience that reflects MGA’s culture and values.

Key Responsibilities

Recruitment & Onboarding

• Partner with hiring managers to identify staffing needs and manage end-to-end recruitment for Mexico and LATAM roles.
• Post job openings, screen candidates, coordinate interviews, and support offer processes.
• Lead onboarding and orientation processes to ensure a seamless new hire experience.

HR Operations & HRIS Administration

• Maintain accurate employee records in HRIS and ensure data integrity across all systems.
• Support reporting, metrics, and analytics related to headcount, turnover, and other HR KPIs.
• Administer changes related to promotions, transfers, and terminations in HRIS.

Employee Relations & Engagement

• Serve as the first point of contact for employee inquiries and workplace concerns.
• Promote a positive, inclusive, and high-performance culture aligned with MGA’s values.
• Support employee engagement initiatives and communication efforts across LATAM.

Benefits & Compensation Administration

• Coordinate benefits enrollment, renewals, and employee communication in partnership with local vendors.
• Ensure competitive and compliant benefits offerings in each country served.
• Assist with compensation processes, including annual reviews and market benchmarking.

Compliance & Policy Administration

• Ensure HR policies and practices comply with local labor laws and company standards.
• Maintain up-to-date knowledge of employment regulations across LATAM markets.
• Support audits, reporting, and documentation required for local compliance.

Other Duties

• Partner with finance and payroll teams to ensure accurate employee data for payroll processing.
• Participate in global HR initiatives and projects as assigned.
• Support talent development, performance management, and organizational culture programs.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive HR experience in a generalist or HR operations role, preferably within a multinational environment.
• Experience supporting LATAM countries (Mexico required; others preferred).
• Strong knowledge of Mexican labor law and familiarity with regional employment practices.
• Hands-on experience with HRIS systems (Workday, SAP, or similar) and proficiency in Microsoft Office Suite.
• Excellent interpersonal and communication skills, with the ability to build trust and influence at all levels.
• High attention to detail, organization, and confidentiality.
• Fluent in Spanish and English (both written and verbal). Portuguese a plus.

Why Join MGA Entertainment?

• Be part of a creative, dynamic, and global organization that’s redefining play and entertainment.
• Work in a collaborative and entrepreneurial environment where your ideas are valued.
• Play a key role in shaping MGA’s people experience and HR excellence across Latin America.