HR Generalist - Costa Rica

Qualifications:

• At least 1-2 year’s experience in an HR administrative role
• Relevant proffesional major in Pschycology, Business Administration or Talent management.
• Stong communication skills with the ability to build professional relationships quickly. Bilingual English-Spanish. Portuguese is a plus.
• Enthusiasm and self motivation. An ability to manage multiple priorities at once
• You have a well-organized and structured approach to your work.
• You're great at process management and have a well-structured approach.
• Your work processes are well-managed and you take a structured approach.
• Excellent IT skills in Word, Excel, PowerPoint. Experience in maintaining databases with high levels of accuracy
• Ability to work in a confidential manner and deal with sensitive information appropriately
• A strong eye for detail
• Alignment with WWT’s Core Values

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness Program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program, and more!

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

THIS POSITION IS ONLY ACCEPTING APPLICANTS ALREADY LOCATED IN COSTA RICA

Why WWT? 

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing? 

This role supports our LATAM HR team in providing proactive HR Administration and Coordination to our Costa Rican, Mexican and Brazilian employees and working as part of a larger, matrixed Global team. This is a hybrid role, with at least 3 days per week working from our Costa Rica Office. Culture is pivotal to the success of our business, and as an HR team we work hard to drive initiatives that embrace and support being a Great Place to Work for All. Along with the expected HR tasks, you will have the opportunity to work with the team on our exciting initiatives from cultural projects to community impact programs.

You will be required to carry out a range of administrative duties within our busy HR team including onboarding, absence, benefits administration, probation, induction and training related tasks. You should therefore have excellent administrative, organizational and IT skills. A relevant Human Resource qualification would be advantageous.

Responsibilities:

• Uphold the highest ethical standard and provide advice to the businesses you support to ensure they are compliant when dealing with people related matters aligned with our culture.
• Provide an efficient, effective and customer focused HR service which supports all aspects of an employee’s Operations and engagement including terms and conditions of employment, training and development activities, ensuring compliance with employment legislation and WWT policies.
• Proven experience in employee lifecycle (onboarding/ offboarding process): Supporting on leading the new hire onboarding process. This includes serving as the primary point of contact for new employees, scheduling and conducting induction sessions, administering the mentoring program, and managing the distribution of new hire profiles. You will be required to work from the office every Monday and three times a week to fulfill these duties.
• Supporting the HR Director with the year-end performance management process.
• Engage in promoting and ‘living’ the core values of WWT, monitoring employee health and wellbeing and assisting with Great Place to Work initiatives.
• Ensure all data on manual and computerized records is accurate and up to date and provide accurate and timely reports as and when required.
• Providing HR Administrative support including, drafting employment documents and letters, running reports, conducting exit interviews and providing proactive analysis on trends, and responding to requests for information such as references.
• Communicating monthly payroll new hires information
• Assisting the People Service team with a transition to a centralized support function