Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Join our dynamic and fast-growing site as an HR Apprentice at Genesys France !
What will you do & learn? A bit of everything! During an HR apprenticeship at Genesys, you'll play a crucial role in supporting the HR Manager France in various HR and labor relations tasks. You'll learn about tasks related to the complete employee lifecycle. You'll be involved in setting up the economic and social database and preparing company agreements. As you progress, we'll broaden your tasks by giving you challenging assignments, to maximize your learning opportunities.
What You’ll Do:
- Supporting the onboarding process of new employees, including arranging necessary documents and taking part in the local induction programs.
- Acting as a point of contact for employees with HR-related queries.
- Contributing to HR administration, such as maintaining personnel records, processing changes, creating offer letters, employment agreements, benefit registration
- Assisting in coordinating and organizing HR workshops and events
- Contributing to employee well-being and team-building initiatives.
- Maintaining and updating HR Systems, incl. running reports
- Assisting with ad-hoc projects and HR-related tasks for the EMEA region.
What You’ll Bring:
- You are in your 4th or 5th year of a Master's degree in human resources or labor law.
- You are native French and fluent in English (level C1).
- You are curious, motivated, and eager to learn and progress.
- You have excellent interpersonal and communication skills.
- You have good organizational and analytical mindset
We offer:
- Flexible working hours
- Opportunity to work in an international environment.
- Compensation in regards with your level of education and age
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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What We Do
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.







