Velocity Global offers the most unified, tech-enabled, and customer service-driven global workforce management, ensuring smooth, reliable operations across countries, roles, and workforce types so businesses can navigate complexity with confidence, deliver strong results, and stay ahead. We help you expand your business into new markets without the complexity of setting up entities. We hire, pay, and manage your workforce across 185+ countries with our AI-powered global Workforce Technology platform.
We are looking for an experienced Human Resources Specialist who will help support both our valued employees and clients. As a dedicated HR Specialist, you will guide employees throughout their entire employment lifecycle and supporting clients with their HR needs. Promoting relationships with our supported employees is paramount, and you'll excel at gathering HR information, managing our HR database, and providing valuable assistance to supported employees dealing with HR-related matters. Also, you'll extend your expertise to our clients, ensuring seamless onboarding processes and addressing inquiries related to their employees' life cycles.
You will report to the HRx Manager Western Europe. This is a remote role based in Netherlands.
You Will:
- Coordinate every aspect of the employment life cycle for our supported employees through close collaboration with global teams such as Immigration and Payroll teams and external parties such as local service providers
- Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters.
- Drive employee satisfaction and retention amongst our supported employees with sincerity and passion, always with a customer service mindset.
- Increase client satisfaction through quick onboarding timelines and always maintaining our resolution times.
- Manage and audit all HR records
- Ensure compliance with the local employment law
- Be aware of applicable Collective Agreements and partner with required teams to ensure compliance.
- Identify potential issues, support the root cause analysis, and raise it to the concerned teams while ensuring resolution.
You Have:
- Bachelor's degree in Human Resources or equivalent experience
- 3+ years of regional Human Resources experience required
- Fluency in Dutch and business proficiency in the English language
- Conflict handling and resolution skills
- Experience in employment law
- Interest in international business and contributing at a high level
- Experience working within EOR or HR Outsourcing
- Experience working through CRM systems
#LI-Remote
We are dedicated to fostering diversity and inclusion across our organization, embracing the rich tapestry of cultures, backgrounds, and perspectives that our global team brings together in offices around the world. Velocity Global is an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.
Velocity Global offers a range of benefits tailored to the location and type of role. A general benefits overview is below:
- Flexible Time Off + Parental Leave
- Health and Dental Insurance
- Retirement Savings + Employee Incentive Plan
- WFH Stipend + Coworking Space
- Company Bonus + Spot Bonuses
Please visit our career page for more information.
What We Do
Velocity Global accelerates the future of work for anyone, anywhere, anyhow. Its Global Work Platform™ simplifies the employer and talent experience through its proprietary cloud-based talent management technology, backed by personalized expertise and unmatched global scale. The platform offers a full suite of talent solutions, including global Employer of Record and Contractor Management, to help companies onboard, manage, and pay talent in more than 185 countries and all 50 United States.
Founded in 2014, the company has hundreds of employees across six continents, with plans to double in size in 2022.
As a work anywhere company, Velocity Global employees can create a work experience to fit their lifestyle, giving them the freedom to pursue their passion without the hassle of long commutes, rigid schedules and overlapping work-life demands. We empower people to live life fully, supported by a dynamic culture, growth opportunities and unique benefits. In the words of our founder, Ben Wright: “Professional experiences of a lifetime start here.”