HR & EX Chief Data Office, Data Privacy - Senior Associate

JPMorganChase is one of the oldest financial institutions, delivering innovative financial solutions to consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

As an Associate in HR Data Privacy, you will help shape and execute the HR data privacy strategy by delivering data-centered initiatives that strengthen data protection, regulatory compliance, and a strong data security culture across Human Resources. You will partner with cross-functional stakeholders to manage data subject rights requests, privacy incidents, and privacy governance activities, while improving operational reporting, documentation, and controls.

Job Responsibilities

• Manage end-to-end Data Subject Access Requests (DSARs) including intake, validation, data retrieval, review, redaction, and timely response delivery in compliance with applicable privacy laws and regulations.

• Partner with Legal and key stakeholders on ICO (Information Commissioner’s Office) escalations, owning the end-to-end resolution for escalated DSAR cases, including documentation and response timelines.

• Execute and manage HR data Privacy Incidents, ensuring prompt triage, tracking, remediation support, and adherence to privacy obligations under senior guidance.

• Support Privacy Impact Assessments / Data Privacy Impact Assessments (DPIAs) to identify, assess, and mitigate privacy risks.

• Maintain and enhance HR Records of Processing Activities (RoPA) to ensure accurate, complete, and current process inventories supporting transparency and accountability.

• Support digital governance for HR and Employee Platform-owned cookies, tags, and pixels, including classification, consent alignment, and compliance with applicable regulations and firm-wide standards.

• Own and maintain program documentation (policies, SOPs, reference materials, audit artifacts), ensuring version control, quality, and stakeholder accessibility.

• Build and maintain trackers, dashboards, and reporting to provide visibility into DSAR volumes, incident metrics, risk trends, and KPIs to support EMEA stakeholder alignment and leadership decision-making.

• Drive delivery of initiatives by creating project plans, managing cross-functional dependencies, producing materials (e.g., presentations), and continuously improving workflows across the HR data privacy framework.

Required Qualifications, Capabilities, and Skills

• 10+ years of experience in financial services and/or consulting, including 5 to 7 years focused on data governance and/or data privacy.

• Strong project management capability with demonstrated ability to plan, execute, and deliver independently.

• Advanced proficiency with Microsoft Office (Excel, PowerPoint, Word) and SharePoint; experience with data management, reporting, or BI tools such as Tableau, Alteryx, Power BI, SQL.

• Strong data literacy with ability to interpret, analyze, and communicate insights to stakeholders.

• Excellent written and verbal communication skills with ability to engage effectively with senior stakeholders.

• Demonstrated judgment and discretion when handling sensitive employee and privacy-related information.

• Ability to manage multiple priorities under tight timelines in a fast-paced, changing environment.

• Strong risk and control mindset with high attention to detail.

Preferred Qualifications, Capabilities, and Skills

• Knowledge of privacy principles, data governance frameworks, and HR processes.

• Hands-on, ownership-driven approach with the ability to operate effectively across levels of work.

• Ability to drive structure, clarity, and outcomes in ambiguous or evolving environments.

• Relevant certifications such as CIPP, CIPM, PMP, Agile/Scrum.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.