R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As the HR Director, you will be responsible for assisting in executing the HR strategy for the operations teams of R1 RCM (R1). Daily you will work with senior members of the business to implement strategies that attract, develop, and engage some of the healthcare industry’s most talented people. As the HR Director, you will also be a champion for partnering with the business to bring to life R1’s talent and inclusion agenda. The HR Director will be an integral member of the business leadership team and will develop business-focused HR strategy that attracts, develops, motivates, and retains R1's most important asset -- its people.
To thrive in this role, you must have demonstrated exemplary business partnership and execution in your current and previous roles, and you must also have experience assessing procedures, formulating policies, and developing and implementing new strategies and procedures.
Here’s what you will experience working as the HR Director:
- Provide strategic HR leadership, aligning HR initiatives with business goals to drive measurable success in revenue growth, profitability, and market share.
- Translate business plans into HR strategies, acting as a change agent to lead organizational changes that meet customer and strategic needs.
- Champion talent and inclusion, collaborating with business leaders to advance goals and aspirations.
- Partner with leaders and HR teams to enhance employee performance through coaching, feedback, and development programs.
- Lead HR initiatives and provide guidance on restructures, workforce planning, and succession planning.
- Collaborate with operations leaders to align HR strategies with business metrics, using workforce data to address talent gaps.
- Equip teams to navigate change and manage ambiguity with HR-led frameworks, fostering resilience and alignment.
- Promote a learning culture through microlearning and peer coaching, supporting leaders in adapting to trends.
- Develop long-term talent strategies from operational insights, co-creating workforce plans with operations leaders.
- Influence cross-functional alignment by tailoring messaging to operational priorities and building coalitions to advance strategic initiatives.
Required Skills:
- Master’s degree or equivalent combination of education and experience, including military service.
- 15+ years of progressive HR management experience in a fast-paced, high-growth services business with hands-on knowledge of the unique demands of a distributed workforce with a customer-centric business is required 7 years at the management level in an organization
- Working knowledge of all HR disciplines (e.g. staffing and recruiting; employee relations, compensation management, organization development, etc.) and employment law
- Experience in a shared services model, engaging with all organizational levels, from hourly staff through senior leadership
- Proven consultancy and relationship-building skills with business leaders with excellent communication, diplomacy, and relationship-building skills
- Strategic mindset with the ability to translate business needs into talent solutions.
- Strong influencing, coalition-building, and conflict-resolution skills with proven ability to coach and advise leaders.
- Proficiency in project management, including resource sharing and group facilitation.
- Strong business acumen and analytical skills, with an understanding of operational environments.
- Demonstrated ability to align HR strategies with business goals and operational metrics while managing ambiguity during change.
- Experience in change management, acquisitions, or integrations, with organizational design expertise.
- Proven organizational design experience
- Commitment to fostering continuous learning and adaptability.
- Willingness to travel up to 15%.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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To learn more, visit: R1RCM.com
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What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers
R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
