ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The HR Coordinator is responsible for facilitating the human resource processes at all business locations, enhancing overall organizational operations. This role works in partnership with the Talent and HR teams to onboard and offboard colleagues, being the first and the last point of contact.
Essential Duties & Responsibilities:
• Provides support to the Talent and HR teams, with a high attention to detail
• Researches, analyzes, and documents findings
• Partners with colleagues and management to communicate various policies and procedures
• Ensures that new hires have a great onboarding experience
• Performs administrative HR tasks
• Schedules new hire orientations
• Maintains current information on company intranet and HRIS system
• Complies with all regulatory requirements and mandated reporting
• Maintains knowledge of legal requirements
• Conducts exit interviews to begin offboarding process
• Analyzes data for leadership requests
• Oversees colleague relations and makes recommendations for corrective action and continuous
improvement
• Completes electronic filing of all HR and colleague documents
• Assists the organization with 401k and benefit changes and procedures
• Maintains colleague confidence and protects operations in keeping all data confidential
• Assists in formal company seminars
Knowledge, Skills, and/or Abilities Required:
• Ability to work independently on projects and processes with close supervision
• Broad theoretical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Strong Attention to detail
• Outstanding suite of communication skills
• Advanced knowledge of Microsoft Office programs
• Strong organizational skills
• Ability to work constructively in a faced paced multi-tasking environment
• Excellent team skills with the ability to create effective relationships with peers, partners, and leadership
Educational/Vocational/Previous Experience Recommendations:
• Bachelor’s degree in a related field or equivalent business experience
• 2-6 years of relevant experience
Working Conditions:
• Onsite/Hybrid/Remote depending on location
• 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
