HR Coordinator

Posted 20 Days Ago
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Kensington, Kensington and Chelsea, London, England
Hybrid
Entry level
Retail
The Role
The HR Coordinator supports HR functions, manages recruitment processes, enhances employee experiences, and promotes a positive workplace culture while driving engagement and well-being initiatives.
Summary Generated by Built In
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. 

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.

If these are values you share, we would love you to join our team.

The Role:

This is an exciting generalist role shaping how employees experience HR every day. As the HR Coordinator, you will not just support HR but represent it at our vibrant Kensington Office.

Working within Mulberry’s Talent and HR Business Partnering team you will have exposure across HR, Recruitment, Talent & Development and Internal Communications. With the opportunity to connect with employees throughout their time at Mulberry. Through recruitment and onboarding to performance management, engagement and communication, you will be passionate about enhancing the employee experience and driving a dynamic and positive culture.

This role will be a fantastic opportunity for someone looking for variety and to learn and grow in a collaborative environment.

HR
 
−     Be the primary point of contact for HR at our London corporate office, which is the hub for our creative and commercial functions.
−     Support and promote employee engagement, health and wellbeing initiatives.
−     Provide low level employee relations advice and guidance to Line Managers, within the Mulberry policy framework as required, as well as notetaking when needed.
−     Support the Operations team to maintain accurate and confidential employee files and HR documentation.
 
Recruitment
 
−     Manage the end-to-end recruitment process for roles assigned to you, promoting equity, accessibility, and inclusivity throughout.
−     Oversee the onboarding process for new hires, ensuring a smooth transition into the company.
−     Ensure all aspects of the candidate experience are professional and positive, regardless of the outcome for the candidate.
−     Facilitate an equitable and transparent internal recruitment process – ensuring all employees have fair opportunity to develop.
 
Talent & Development
 
−     Support with performance and talent review processes, training programs, and compliance initiatives.
−     Provide support for HR projects and initiatives as needed.
 
Employee Engagement
 
−     Help to drive a positive, inclusive and social culture within our London Office.
−     Support employee engagement initiatives, events, and internal communications.
−     Partner with the HR Business Partner and Marketing team on employee engagement initiatives.
−     Draft, edit, and distribute internal communications.
−     Ensure messaging is clear, consistent, timely, and aligned with company values and tone.
−     Help maintain internal communication channels such as the intranet, Teams, and Dayforce.
−     Gather employee feedback and support internal surveys and follow-up communications.
 
Culture:
−     Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
−     Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
−     Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:
−     As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
−     Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
 

Skills & Knowledge:
 
−     Relevant experience in an HR role in a fast-paced, professional environment.
−     Excellent verbal and written communication skills, with the ability to listen and assimilate relevant information.
−     IT literate with good working knowledge of Microsoft Office applications.
−     Works with absolute confidentiality.
−     A team player and flexible attitude – willing to support a lean and busy team wherever necessary.
−     Strong interpersonal and relationship building skills.
−     Proactive and positive attitude to change.
−     Reliable and self-motivated.
−     Strong attention to detail.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].

Top Skills

MS Office
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The Company
London
1,906 Employees
Year Founded: 1971

What We Do

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom.

With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last.

Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last.

Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase.

Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet

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