HR Coordinator

Posted 7 Days Ago
Be an Early Applicant
Bratislava
1-3 Years Experience
Retail • Software
The Role
The HR Coordinator supports employees with HR-related queries through all stages of the employee life cycle, from recruitment and onboarding to retention and separation. Responsibilities include coordinating the recruitment process, managing onboarding information, undertaking background checks, maintaining HR systems, and supporting HR activities. This role builds effective relationships within the organization and ensures accurate administrative support.
Summary Generated by Built In

Purpose of the role
HR Coordinator will be responsible for supporting our employees in all their HR-related queries. The position holder will play an active role in all stages of the employee life cycle – from attraction and recruitment, through successful onboarding and further development, to retention and professional separation. Besides related administration, this person will also take part in various HR projects. This role provides excellent administrative and operational support to the whole team. Takes ownership of all HR administration tasks, ensuring that all administrative jobs are well organised, prepared and submitted in a timely way and ensures that the HRIS system is always up to date.
The role has access to all areas of the department and works in collaboration with everyone. This is an ideal position in order to fully understand the fundamentals of good HR and to develop deeper skills within the function by shadowing the HRBPs for growth and development.
This role is a client-facing position. Credibility is built by delivering on promises, maintaining a confidential and professional approach to work and displaying our values through the delivery of timely and accurate information in a proactive and professional way.
2
Responsibilities
Recruitment
• Coordinates the E2E recruitment process, incl. senior positions, for roles based in our Slovak offices (2 locations)
• This includes communication with the hiring managers, selecting an appropriate recruitment strategy, job posting, screening of candidates, organisation of interviews, conducting the interviews, providing support to Hiring managers in their decision-making, providing feedback to candidates and recruitment agencies, and communicating the job offers
• Manages communication and collaboration with the recruitment agencies, and keeps evidence of candidates in their ownership
• Takes responsibility for the correct and on-time process of recruitment and onboarding tasks in our internal HR system
Operations
• Ensures all onboarding information is coordinated and sent out on time to new hires
• Undertakes background checking when required and manages validation process and reference checking for all hires
• Keeps effective systems in place for checking the status of hires, induction and probationary periods
• Coordinates with relevant departments so that IT is requested for new joiners
• Collects the pre-hire personal information, prepares employment contracts, maintains the documentation and personnel files archive
• Maintains the internal HR system and ensures all documents are filed in a timely manner and keeps information recorded correctly
• Provides support and assistance for candidates and employees from foreign countries
• Works with the HRBP to assist with leavers, following through on final balances, removal from systems and actioning leavers in a timely way and in line with the terminations policy
• Participates in the induction and onboarding program for newcomers, and delivers induction training onsite
• Assists the HRBP at formal meetings by taking notes and producing a record of the meeting in a timely manner
• Supports the HRBP with all HR activities and annual audits of data, policies, and guidelines
• Builds effective relationships across the organisation and assists with queries and questions, and responds in a timely manner
• Communicates with the providers of company benefits, updates the offer, administers changes, and handles requests from the internal stakeholders
• Produces reports and analysis of data as directed by the HRBP
• Assists and manages HR projects as and when requested by the HRBP
Governance
• Seeks to find ways to develop or improve existing processes so that information is easily accessible by the team and accuracy is maintained
• Is fully familiar with all internal key HR policies including but not limited to the code of conduct, disciplinary, grievance and terminations
• Always conducts work in a confidential and professional manner
3
Internal HR system (Workday)
• Has responsibility for the correct and accurate input of data into Workday
• Liaises with the HRIS team, when necessary, to request support or guidance
• Takes responsibility for ensuring Workday skills are up to date
• Proactively makes suggestions on how to improve the administration of tasks
Group HR
• Ensures a good relationship is built with the wider HR team
• Supports and shares good practice
• Ensures personal knowledge of policies, processes and documentation is up to date
Division of work in percentage (please note that this is subject to change depending on the business)
• Recruitment – 50%
• Administrative HR – 40%
• Other – 10%
Main KPI’s
• Meets expectations regarding quality and speed of recruitment
• Meets expectations in the timely administration of the on-boarding of new hires
• Meets expectations in the effective administration of HR tickets
Competencies
• Has a passion for HR and is keen to develop skills
• Takes ownership of their responsibilities
• Has an approachable manner
• Takes pride in their work and has an eye for detail
• Is keen to learn
Skills
• Very good time management skills
• Experience and knowledge of Workday is a big advantage
• Very good Word, Excel and PowerPoint skills
• Excellent standard of written communication
• Fluent in Slovak and English
• Highly organised
4
Qualifications and education requirements
• Has previous work experience with recruitment from a recruitment agency or an internal HR team minimum of 1 year
• Previous work experience in a multinational company or a Shared Service Centre is a significant advantage
• Finished university education – Bc. or higher degree achieved, preferably in Human Resources, Psychology, Management or similar
Please note that job descriptions are subject to change and the above is a reflection of the core responsibilities. JD’s will be reviewed on a regular basis to ensure they remain current.

The Company
HQ: Signy-Avenex
1,461 Employees
On-site Workplace
Year Founded: 1980

What We Do

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

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