HR Coordinator – Warehouse/Store Operations
Position Summary
The HR Coordinator supports HR operations for multiple distribution centers, partnering closely with warehouse leadership to provide high-quality HR services while ensuring compliance with company policies and employment regulations. This position also provides operational HR support to improve workforce planning, employee engagement, and warehouse performance.
Area of Responsibility
Warehouse HR SupportJersey City Walong Distribution Center
Illinois Walong Distribution Center
Atlanta Walong Distribution Center
Maryland Walong Distribution Center
New York Welcome Warehouse
East Coast Retail Store Operations (including support for Regional Directors of Operations and Store Management teams across the East Coast region)
Essential Responsibilities
Warehouse HR Business Support (50%)
Partner with DC Managers and warehouse supervisors on day-to-day HR matters.
Coordinate and support recruitment for hourly and warehouse management positions.
Conduct onboarding and new hire orientation.
Process employee status changes, transfers, promotions, and terminations.
Assist with employee relations matters, investigations, coaching documentation, and corrective action administration.
Support employee engagement and retention initiatives.
Ensure compliance with company policies, labor laws, and HR procedures.
Coordinate required warehouse safety and compliance training.
Support OSHA documentation and HR compliance audits.
Conduct periodic HR audits for warehouse locations.
Serve as the primary HR contact for routine employee inquiries and provide guidance on company policies and procedures.
Retail Store Operations Support (50%)
Partner with Regional Directors of Operations (RDO), and Store Managers to provide ongoing HR support for daily retail operations.
Support store leadership with recruitment planning, interview coordination, onboarding, and workforce planning to ensure appropriate employee’s levels.
Assist managers with employee coaching, corrective actions, investigations, and performance documentation in accordance with company policies.
Conduct regular store visits to build relationships, identify HR and operational needs, and provide on-site support and coaching.
Support employee engagement, retention initiatives, and recognition programs to foster a positive work environment.
Coordinate training activities and monitor onboarding and required training completion for store employees.
Participate in operational improvement initiatives and provide HR support for new store openings, remodels, staffing transitions, and other business projects.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
2–4 years of Human Resources experience, preferably in a warehouse, logistics, manufacturing, or distribution environment.
Knowledge of federal, state, and local employment laws and HR best practices.
Strong organizational, communication, and problem-solving skills.
Experience using Microsoft Office applications.
Ability to travel periodically to warehouse locations as business needs require.
English is required; Chinese and/or Spanish proficiency is highly preferred.
Compensation:
The pay range for this job starts at $25-$28 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Working Conditions:
This job is performed in a production environment that may have exposure to heat, noise, and other environmental factors associated with food production.
Position Details:
Employment Type: Full Time
Available to work on flexible schedules, such as weekends and holidays as necessary.
Major Work Location: Jersey City, NJ
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match
Long-Term Services Award.
Employee Discount.
Paid Time Off
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 2-4 years of Human Resources experience
- Experience in a warehouse, logistics, manufacturing, or distribution environment
- Knowledge of federal, state, and local employment laws and HR best practices
- Strong organizational, communication, and problem-solving skills
- Experience using Microsoft Office applications
- Ability to travel periodically to warehouse locations
- English proficiency
- Chinese and/or Spanish proficiency
- Availability for flexible schedules, including weekends and holidays as necessary
What We Do
99 Ranch Market, the flagship banner of Tawa Supermarket Inc., has been connecting communities through the vibrant flavors and traditions of Asia since 1984. Founded by Mr. Roger Chen, what started as a single store in Southern California has grown into one of the largest Asian supermarket chains in the United States, proudly serving as the "Gateway to Asia" for millions of customers and employees. At 99 Ranch Market, we know our success comes from our people. From our store associates to our corporate teams, we foster a culture that values collaboration, innovation, and diversity. Every team member plays a vital role in delivering exceptional experiences and bringing our mission to life. Together, we create connections, inspire cultural discovery, and serve the communities we’re proud to call home. Working at 99 Ranch Market means more than just having a job—it’s about being part of something bigger. It’s a chance to find purpose, build a community, and take pride in shaping a meaningful career. With us, you’ll grow, thrive, and help build a legacy that connects people and cultures through food.
