Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
A Better opportunity:
Better.com is growing and we are looking for an HR Ops Coordinator to join our People team. If you are looking to make an impact alongside a collaborative team that is transforming the homeownership industry, check us out.
Responsibilities will include:
Individual Contributor as part of the Global HR Shared Services team in India supporting India and US.
You will play a vital role in processing the back-end transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLAs are met.
Preparing and maintaining data for documentation
Managing HR documentation, paperwork, and online offline filing.
Supporting People Process logistics, ID card creation, insurance paperwork etc.
Following up for closure on HR activities.
About You:
We are looking for someone who puts people first, working in the best interest of both our employees and the company. This person should have a strong understanding of people guidelines and can navigate situations thoughtfully and effectively.
Excellent written/verbal communication and creative problem-solving skills
Demonstrates empathy and experience driving inclusive results in their work
Energized by a constantly changing environment
Integrity and strong emotional intelligence. Leads with empathy and intuition.
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
We’ve funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better’s propriety AI platform makes us an award-winning lender:
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Don't see a role that fits your unique experience or career goals? Sign up to join our Talent Community!
Skills Required
- Excellent written and verbal communication skills
- Creative problem-solving skills
- Demonstrated empathy and experience driving inclusive results
- Ability to work in a constantly changing environment
- Integrity and strong emotional intelligence
What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us. We do what’s in the best interest of the consumer We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us We optimize for mission, not ego
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