Are you interested in building a career in Human Resources while putting your customer service, organization, and people skills to work?
Copa Health is looking for a Human Resources Coordinator & Receptionist to join our People First team. This role serves as the welcoming first point of contact at our Administrative Building while also providing hands-on support across a variety of HR/People First functions.
This is a great opportunity for someone who enjoys working with people, is highly organized and detail-oriented, and wants to grow their HR experience. You'll gain exposure to HR operations, employee support, HR systems, onboarding, recruitment, employee records, and other People First processes while taking ownership of front desk operations.
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
- Serve as a welcoming and professional first point of contact for employees, applicants, visitors, and callers.
- Coordinate day-to-day front desk operations, including visitor management, incoming calls, mail, postage, and lobby needs.
- Serve as a first-level resource for routine employee questions and connect employees with the appropriate People First team member when additional support is needed.
- Assist employees with basic HR system navigation and resources, including Dayforce.
- Support employee lifecycle processes, including new hires, employee changes, transfers, promotions, and separations.
- Assist with maintaining accurate employee records and confidential People First documentation.
- Support routine employee data and documentation audits and follow up on missing or incomplete information.
- Provide coordination and administrative support for Recruitment and Onboarding activities.
- Track assigned People First requests, projects, and workflows to help ensure timely follow-through.
- Assist with People First communications, projects, employee resources, and department initiatives.
- Identify opportunities to improve administrative processes and the employee experience.
- Handle confidential and sensitive employee information with professionalism and discretion.
- Build positive working relationships across the organization and provide responsive, service-oriented support.
- High school diploma or GED required; associate degree or related education preferred.
- Two years of administrative, office, customer service, HR, or related experience preferred.
- Previous HR experience is helpful but not required - we're open to someone who has strong transferable skills and a genuine interest in developing a career in Human Resources.
- Strong customer service and interpersonal skills.
- Excellent organization, attention to detail, and follow-through.
- Ability to manage multiple priorities and work independently.
- Strong written and verbal communication skills.
- Sound judgment and ability to maintain confidentiality.
- Comfortable learning and working in HR systems and other technology.
- Proactive, dependable, and willing to jump in where needed.
Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.
Skills Required
- High school diploma or GED
- Associate degree or related education
- Two years of administrative, office, customer service, HR, or related experience
- Strong customer service and interpersonal skills
- Excellent organization, attention to detail, and follow-through
- Ability to manage multiple priorities and work independently
- Strong written and verbal communication skills
- Sound judgment and ability to maintain confidentiality
- Comfort working with HR systems and other technology
- Proactive, dependable, and willing to assist where needed
- Pre-employment criminal background check and drug testing
What We Do
Copa Health is an Arizona 501(c)(3) nonprofit delivering integrated, person-centered healthcare and human services to children and adults with intellectual, developmental, behavioral-health, and complex-care needs. Its continuum spans educational, therapeutic, rehabilitative, mental-health, primary-care, psychiatric, residential, housing, employment, case-management, elder-care, and family-support programs. Founded in 1957, the organization’s mission is to inspire health, hope, and happiness for individuals, families, and communities across Arizona.
