NorthStar Memorial Group is seeking an HR Coordinator I at our Home Office in the Houston Galleria area. Here, we believe in empowerment. NorthStar Memorial Group’s open-door policy means our voices are heard, and our ideas matter. As highly empathetic individuals, we are committed to providing support and guidance to our on-site teams, empowering them to better assist and guide our client families during their most difficult moments. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence and care for the customers we serve.
Responsibilities
- Monitor and organize the Human Resources group ticketing system
- Assist with the onboarding process, including preparing offer letters and initiating pre-employment background checks.
- Process I-9 forms and complete E-Verify submissions.
- Perform basic audits of HRIS data to ensure accuracy.
- Coordinate with other departments (Payroll, Benefits, IT, etc.) to support new hire setup.
- Process routine employee personnel changes under guidance.
- Support termination processing and updating records.
- Respond to basic HR inquiries and route complex questions as appropriate.
- Perform clerical duties such as copying, scanning, filing, and document preparation.
- Create and maintain complete and accurate employee files.
- Provide customer service support by addressing employee HR questions.
- Answer incoming calls and assist or escalate as needed.
- Assist with HR sponsored activities at the Home Office.
- Complete employment verification requests.
- Sort and scan incoming mail and deliver to appropriate recipients.
- Assist with ad-hoc HR projects as needed.
Qualifications
-
Associate Degree in Business or HR or equivalent work experience
- 2+ years of Administration or Human Resource experience
Preferred Education & Experience:
- Professional HR Certification – PHR or SHRM-CP
- Experiences with HR databases/HRIS systems/Applicant Tracking System
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Skills Required
- Associate Degree in Business or Human Resources or equivalent work experience
- 2+ years of Administration or Human Resources experience
- Experience processing I-9 forms and completing E-Verify submissions
- Experience assisting with onboarding, offer letters, and pre-employment background checks
- Experience with HR databases/HRIS systems/Applicant Tracking System
- Professional HR Certification (PHR or SHRM-CP)
What We Do
Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them. At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here. Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's 2021 Top 50 Companies To Sell For! For more information about career opportunities with NorthStar, visit www.nsmg.com/careers/ or Join our Talent Network @ https://nsmg.jobs.net/en-US/ As a member of our Talent Network, you'll: - Receive alerts with new job opportunities that match your interests - Receive relevant communications and updates from our organization - Share job opportunities with family and friends through Social Media or email Whether you choose to apply or just leave your information, we look forward to staying connected with you
