HR Compliance Lead

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

The primary responsibility of the HR Compliance Lead is to ensure HR practices at Driven Brands comply with all applicable federal, state, and local employment laws. This role leads audits, identifies compliance risks, and partners with HR, Payroll, Legal, and Operations to mitigate exposure and promote compliant labor practices across the organization.

• Monitor changes in employment laws and regulations (e.g., FLSA, state wage orders, local labor ordinances) and update the HRBP on upcoming changes.

• Conduct compliance risk assessments across HR programs and operations.

• Lead responses to wage-and-hour audits, agency inquiries, and litigation support in partnership with Legal.

• Lead and conduct regular audits of timekeeping practices, including clock-in/clock-out accuracy, edits, rounding practices, and off-the-clock work.

• Audit and monitor meal and rest break compliance, including timing, duration, premiums, waivers, and exceptions as required by state and local laws.

• Partner with Payroll to ensure proper payment of wages, overtime, premiums, missed break pay, and final pay requirements.

• Identify trends, root causes, and high-risk areas related to timekeeping and scheduling practices.

• Recommend and implement corrective actions, including process changes, system enhancements, and manager coaching.

• Ensure consistent application of policies across locations and business units.

• Educate HRBP on common compliance risks and best practices to prevent violations.

• Serve as a subject matter expert on wage-and-hour and HR compliance matters.

• Collaborate closely with Payroll, Legal, Operations, HRIS, and HR Business Partners to ensure compliance.

• Provide compliance guidance during organizational changes, new site openings, or acquisitions.

• Strong customer service, problem-solving, organizational and communication skills.

• High level of professionalism and discretion

• The ability to work both autonomously and as part of a team.

• Ability to work in a fast paced, ever-changing environment and to effectively handle multiple priorities.

• Bachelor’s degree (Business, Finance, Accounting, Economics or Human Resources preferred)

• 5+ years of Human Resources Business Partner experience in multi-unit retail environment and or Shared Services Center of Excellence required

• Experience influencing senior leaders around HR matters

• HRIS system experience and knowledge required, Workday and Service Now required

• Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)

• Able to exercise effective judgment, sensitivity, & creativity to changing needs and situations

• Team player with ability to work in a demanding and dynamic fast-paced environment with the flexibility to adjust to changing priorities and deadlines

• Proven strong organizational skills and ability to manage multiple priorities

• Able to establish and maintain healthy working relationships in the course of business

• Strong communication skills and ability to interact successfully in a team environment

• High energy, collaborative, and driven

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.