HR Communications Operations & Support Specialist – Corporate Communications – Vice President

Reposted 15 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
120K-210K Annually
Senior level
Fintech • Financial Services
The Role
Lead HR communications operations to ensure prioritized, consistent, and coordinated delivery across stakeholders and regions. Manage intake, editorial calendar, templates, approval pathways, vendor governance, sequencing, dependencies, and escalations. Drive operational initiatives, enforce standards, and partner with business leaders to deliver clear, audience-appropriate messaging.
Summary Generated by Built In

We’re seeking someone to join our team as a HR Operations and Support Specialist, focused on instilling operational discipline in HR communications — ensuring clear prioritization, consistent standards and coordinated delivery across initiatives, stakeholders and channels.

In the Corporate Communications department, we cultivate and protect the Firm’s powerful global brand and reputation, leveraging our resources across media relations, internal communications, philanthropy and digital strategy to ensure we present the Firm consistently in all that we do. This is a Vice President position within our Communications Job Family which is primarily responsible for the crafting and development of messages and programs aimed at the firm’s employees overall, as well as the firm’s Financial Advisors and Field Management. We provide editorial support and strategic guidance to business partners, liaise with the Firm’s businesses and departments and senior leadership on internal communications matters, and provide thought leadership and strategic guidance on communications.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role

  • Take accountability for completion of assigned processes or programs

  • Lead the development of new ideas and may lead development of policies in own area -Develop and manage operational initiatives to deliver tactical results

  • Independently drive the delivery of projects

  • Take ownership of decisions and actions that advance key business objectives

  • Innovate while factoring in both short term and long-term strategic priorities

  • Own HR communications intake, prioritization, planning and the editorial calendar, ensuring transparency, discipline and accountability across initiatives.

  • Act as “air traffic control” for HR communications, managing sequencing, dependencies, issues and escalations across stakeholders and regions.

  • Establish, maintain and enforce communications templates, standards and approval pathways to improve speed, consistency and quality.

  • Coordinate HR‑to‑HR communications across functions and geographies to reduce duplication and confusion for employees.

  • Partner closely with stakeholders to ensure the right message reaches the right audience, through the right channel, at the right time.

  • Oversee vendor communications governance to ensure employee‑centric framing and integration into broader HR campaigns.

What you’ll bring to the role

  • Advanced understanding of business line and growing understanding of overall firm and competitive environment

  • Advanced understanding of discipline and some understanding of other disciplines

  • Proven ability to multi-task and deliver with minimal supervision

  • High level of professionalism with experience working with multiple stakeholders

  • Ability to work independently and as part of a team -- making informed decisions in a complex and fast-paced environment

  • Required: Demonstrated expertise working across groups — driving coordination, decisions and follow-through among stakeholders.

  • Preferred: HR subject-matter expertise to strengthen prioritization, accuracy and sequencing.

  • At least 6 years’ experience in HR and/or employee communications, communications operations, program/project management and/or editorial operations.

  • Strong operational rigor and calm under pressure; proven ability to manage multiple workstreams simultaneously.

  • Excellent editorial judgment and a bias for simplicity.

  • A “do it right, do it simple, tech-enabled” mindset.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $120,000 and $210,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Skills Required

  • Demonstrated expertise working across groups to drive coordination, decisions and follow-through among stakeholders
  • At least 6 years' experience in HR and/or employee communications, communications operations, program/project management and/or editorial operations
  • Proven ability to multi-task and deliver with minimal supervision
  • Strong operational rigor and calm under pressure; ability to manage multiple workstreams simultaneously
  • Excellent editorial judgment and a bias for simplicity
  • Ability to work independently and as part of a team and make informed decisions in a complex fast-paced environment
  • Advanced understanding of the business line and a growing understanding of the overall firm and competitive environment
  • Experience establishing, maintaining and enforcing communications templates, standards and approval pathways
  • Experience overseeing vendor communications governance and integrating vendor work into broader HR campaigns
  • A 'do it right, do it simple, tech-enabled' mindset
  • HR subject-matter expertise to strengthen prioritization, accuracy and sequencing

Morgan Stanley Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Morgan Stanley and has not been reviewed or approved by Morgan Stanley.

  • Parental & Family Support Family support is extensive, with paid parental leave for all parents, adoption and fertility assistance, backup childcare, and eldercare resources. Feedback suggests these programs meaningfully enhance the overall package and help with retention.
  • Healthcare Strength Health coverage spans medical, dental, vision, mental‑health access, care navigation, and expert second opinions. Convenient primary care access and condition‑specific support reinforce the depth of healthcare coverage.
  • Equity Value & Accessibility Equity compensation and stock ownership are positioned as core motivators that encourage commitment and retention. Feedback suggests education and support are provided to help participants manage equity and related financial benefits.

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The Company
HQ: New York, NY
87,899 Employees

What We Do

Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 41 countries.

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