Senior HR Colleague Relations Partner

Purpose  

Trusted support partner to managers & colleagues that provide Human Resources (HR) subject matter assistance, recommendations & / or guidance to collectively implement, manage & / or resolve policy, process & program matters.  

Note: “patients” refers to patients, clients, residents, participants, customers, members 

Essential Functions   

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. 

Work Focus: Collaborates in system-wide strategy development & deployment of priorities & initiatives;  
Serves in an informal leadership role supporting strategic direction, vision, & guidance in the integration of strategies, operations & services; Advances & aligns strategy & structure to achieve organizational goals; Supports work efforts involving the planning, defining, & application of policies, processes, programs & initiatives. 

Process Focus: Utilizes multiple system applications for data collection & management; Incorporates basic knowledge of Trinity Health (TH) policies, practices & processes to ensure quality, confidentiality & safety are prioritized; Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge; Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience; Helps to identify opportunities, develop solutions & lead the team through resolution.  

Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives; Proactively recognizes, addresses & / or escalates organizational, operational, or team conflicts. 

Environment: Performs work in a caring, collaborative & safe manner. Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards; Accountable for continuous self-development & supporting the growth of others; Self-monitors & initiates corrections & / or seeks assistance or guidance when needed; Embraces new ideas & cultural differences. 
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.  

Functional Role (not inclusive of titles or advancement career progression) 

The Sr. HR Partner Colleague & Labor Relations (CLR) 

Provides guidance & colleague & labor relations (CLR) subject matter expertise to Regional Health Ministry (RHM) leadership, managers & colleagues in promoting & fostering of a fair, positive & collaborative working environment. In collaboration with Regional Health Ministry (RHM) management, HR Business Partners (HRBPs) & Regional CLR leadership, contributes to the development, implementation & management of colleague & labor relations strategies, philosophies, processes & programs. Responsible for ensuring that organization's activities are in compliance with relevant regulations, laws & standards. Regularly interacts & consults with RHM management & regional colleague & labor relations leadership to collectively manage, resolve & trend colleague & labor relations matters, including planning & conducting high risk & complex investigations, responding to complex & sensitive internal & external party complaints & supporting collective bargaining processes. Counsels & coaches colleagues on performance and/or disciplinary issues, investigating & responding to formal internal and/or external sourced colleague complaints, handling & responding to colleague grievances for both union & non-union colleagues, & managing & resolving other fitness for duty, diversion and/or reasonable accommodation matters. Adds value to the organization by providing expert CLR guidance & solutions with a focus on enabling the achievement of Trinity Health's Strategic Priorities to realize a person-centered, mission-focused colleague culture in both union & non-union settings. 

Labor Functions: 

• Administers Collective Bargaining Agreements (CBAs) in alignment with business operations. 

• Facilitates Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership. 

• Coordinate & participate in contract negotiations including Memorandum/Letters of Understanding (MOU/LOU). 

• Manages union pay increases & wage scales in collaboration with Total Rewards Compensation. 

• Respond to Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in alignment with direction from Trinity Health Labor Strategy & outside counsel. 

• Conduct manager education regarding contract terms to ensure consistent application of the CBA.  

• Collaborate with Labor Strategy Team to coordinate & participate in local response strategies & education training of union impact for both leaders & colleagues. 

• Management of the SharePoint site with CBA’s, LOU’s, etc. 
• pay grade 15 range $100,205.0859-$150,307.6289  Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
   

Minimum Qualifications 

Bachelor’s degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field 

Minimum of five (5) years of related experience including colleague & labor relations, labor & employment laws, collective bargaining, colleague dispute resolution & fostering positive colleague & labor environment; or equivalent combination of education & experience.  

Additional Qualifications (nice to have) 

Master's degree 

Prior health-care experience 

Physical & Mental Requirements & Working Conditions (General Summary)    

Direct Healthcare Services / Indirect Healthcare / Support Services:  

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional 

• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).      Occasional 

• Exposure to or subject to noise, infectious waste, diseases & conditions.     Occasional 

• Exposure to interruptions, shifting priorities & stressful situations.      Frequent 

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     Frequent 

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.     Frequent 

• Perform manual dexterity activities & / or grasping / handling.     Frequent 

• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional 

• Use a computer / other technology.     Continuous 

• Sit with the ability to vary / adjust physical position or activity.     Frequent 

• Maintain a safe working environment & use available personal protective equipment (PPE).     Continuous 

• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.     Continuous 

• Ability to provide assistance in the event of an emergency. Occasional 

Direct Healthcare Services: 

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent 

• Lift a maximum of 30 pounds unassisted.     Occasional  

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.     Occasional 

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous 

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.     Continuous 

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).     Occasional 

Indirect Healthcare / Support Services: 

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent 

• Lift a maximum of 30 pounds unassisted.     Occasional  

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.   Occasional 

• Encounter a clinical / patient facing / hands on interactive work environment.     Occasional 

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     Continuous 

• Work outdoors with variable external environmental conditions.      Occasional 

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)