HR Business Relations Partner - Mortgage

Summary

The HR Business Relations Partner is responsible for serving as a strategic HR Partner to the Mortgage division. 

This position works closely with the Mortgage CEO and leadership team, providing support in all functional areas of Human Resources including Recruitment and Employment, Employee Relations, Performance Evaluations, Compensation Management and Benefits. 

Major Duties and Responsibilities (Essential Functions)

• Provides leadership, counsel, and support to managers and supervisors on policy interpretation and other employee relations matters, including, but not limited to: Hiring, On-Boarding, Performance Management, General Employee Relations matters, Terminations.
• Assists in administering Human Resources plans and procedures for personnel; monitors policies and procedures and makes appropriate recommendations for Employee Handbook revisions as needed. 
• Conducts objective internal investigations into general employment matters and complaints filed by employees.
• Provides a wide variety of support to Mortgage teams ensuring timely responses and superior customer service.
• Participates in HR departmental goals, objectives, and projects to ensure an effective, sustainable, enterprise people strategy over the long-term.
• Assists in communicating HR, Payroll and Benefit related information to Mortgage staff and delivers required HR related training as needed.
• Partners with managers in the areas of recruitment, interviewing, and hiring to ensure best fit. Participates in the interview process, conducts pre-employment screenings, and prepares offer letters as needed.
• Prepares timely and thorough responses to unemployment claims, providing supporting documentation as appropriate.
• Monitors employee climate and keeps a pulse on it to identify issues/trends; counsels managers on identifying issues and implementing corrective actions.
• Participates in staff meetings and attends other meetings and seminars.
• Assists in evaluation of data/metrics, reports, decisions, and results of department in relation to established goals.  Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. 
• Maintains compliance with federal and state regulations concerning employment.

Additional Duties and Responsibilities

• Dresses professionally.
• Recommends to supervisor possible methods to improve department.
• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures.
• Performs other related duties as required and assigned. 

Employee Specifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• Bachelor’s degree and five (5) years of Human Resources experience required.
• Prior HR experience within the Mortgage industry preferred.
• Human Resource Certification Institute (HRCI) Professional in Human Resources (PHR) certification, Senior Professional in Human Resources (SPHR) or Society for Human Resource Management (SHRM) SHRM-CP certification preferred.

Technical/Functional Competencies

• Considerable knowledge of principles and practices of personnel administration including employment laws and their application, especially Title VII, FMLA, FCA, FLSA, ADA, ERISA, HIPPA.

• Strong leadership skills, exhibits sound and ethical judgment.
• Ability to maintain strict confidentiality guidelines.
• Exceptional customer service skills.

• Good problem-solving and decision making skills. Ability to make informed decisions based on limited fact and guidance.
• Demonstrates good judgment and attention to detail.
• Strong organizational and time management skills.
• Strong interpersonal skills and ability to work well with a wide range of people.
• Ability to communicate well by all means of communication including written, verbal, and non-verbal communication.
• Willingness to accept additional responsibilities.
• Dependable and adheres to time lines and schedules.
• Takes initiative in development and completion of projects.
• Strong follow-through on projects and deliverables.
• Able and willing to continue business skills and Human Resources development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance.