- Move from advising on people matters to genuinely shaping them
- Join a purpose-driven organisation improving health outcomes for all Australians
- Sydney-based, hybrid working (2 days in office), easy commute to our Haymarket office near Central station.
About us
At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.
About the opportunity
As a HR Business Partner, you will be a trusted adviser to leaders and managers across Healthdirect, combining commercial judgement, employee relations expertise and digital capability to improve people decisions and manager effectiveness. You will manage employee relations matters from early-stage coaching through to complex casework and investigations, deliver our WHS and wellbeing, performance, talent, remuneration and employee experience programs
About You
You bring sound judgement on risk, procedural fairness and Australian employment legislation, translating policies and frameworks into practical guidance. You use HR systems, workforce data and reporting tools to identify trends, improve processes and support evidence-based decisions.
Key Responsibilities
- Manage employee relations matters from early-stage coaching through to complex casework, grievances and workplace investigations.
- Lead WHS and wellbeing delivery, including policies, the annual wellbeing calendar, workers compensation, return-to-work planning, investigations and risk reviews.
- Deliver Healthdirect's performance, talent, remuneration and employee experience programs and cycles, including manager guidance, completion tracking and calibration support.
- Use insights from business partnering, employee relations casework, engagement results, cycle delivery and workforce data to improve policies, processes and manager guidance.
What you'll bring to the role
- HR business partnering experience, with a track record of building trusted relationships, constructively challenging leaders and coaching managers across the employee lifecycle.
- Demonstrated experience managing employee relations matters, including workplace investigations, with sound judgement on risk and procedural fairness.
- Current and applied knowledge of the Fair Work Act, National Employment Standards, WHS legislation (including psychosocial safety obligations) and anti-discrimination legislation.
- Experience or interest in supporting wellbeing programs, and occasional management of workers compensation, and return-to-work planning.
- Experience delivering performance, talent, remuneration and employee experience programs and cycles
- Comfortable using workforce data, reporting tools and AI-assisted approaches to inform people decisions.
Why join Healthdirect
Your work will strengthen the people practices behind nationally significant virtual health services, helping our teams deliver trusted health advice and care to Australians. You will influence manager capability, workplace wellbeing and employee experience in a committed, consumer-centred organisation.
We are committed to creating a culture where you can bring your whole self to work.
Our benefits include:
- Flexible work arrangements, with two days per week in the office, pro-rated for part-time employees.
- 14 weeks company Paid Parental Leave for both parents.
- Multi-dimensional wellbeing program that is run by our people for our people.
- Individual curated learner journeys to support you to expand your capabilities and unlock your talent.
To find out more about Healthdirect and our vision for a healthier Australia, visit about.healthdirect.gov.au.
As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Click Apply to submit your application. Please note, you must have the right to live and work in Australia to apply for this role.
Skills Required
- HR business partnering experience, including building trusted relationships, constructively challenging leaders, and coaching managers across the employee lifecycle.
- Experience managing employee relations matters, workplace investigations, grievances, risk, and procedural fairness.
- Current applied knowledge of the Fair Work Act and National Employment Standards.
- Current applied knowledge of WHS legislation, including psychosocial safety obligations.
- Current applied knowledge of anti-discrimination legislation.
- Experience or interest in wellbeing programs, workers compensation, and return-to-work planning.
- Experience delivering performance, talent, remuneration, and employee experience programs and cycles.
- Comfort using workforce data, reporting tools, and AI-assisted approaches to inform people decisions.
- Right to live and work in Australia.
What We Do
Healthdirect Australia is a national, government-owned, not-for-profit virtual health service. Funded by Australian governments, it provides all Australians with free, 24/7 health information, advice and referral through its website, app and telephone nurse advice helpline. Its mission is to help people manage their health and connect with the right care at the right time, improving access to coordinated healthcare across the country.
