HR Business Partner

Posted 2 Days Ago
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Sherbrooke, QC, CAN
In-Office
Senior level
Fintech • Insurance • Financial Services
The Role
Provides HR guidance and coaching to leaders on performance management, compensation, succession planning, employee relations, workforce planning, compliance, and organizational change. Supports employee engagement, retention, policy interpretation, contract updates, and HR projects while partnering with Senior HR Business Partners and Centers of Expertise. Maintains knowledge of employment law and handles sensitive matters with discretion in a bilingual English and French environment.
Summary Generated by Built In
Job Description

Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!


The local HR Business Partner will work closely with assigned local clients and become a trusted advisor to leaders on people-related matters, including performance management, compensation, succession planning, employee relations, change management, etc. In this role, you will also work closely with Senior HR Business Partners and HR Centers of Expertise (COEs) to address specific client needs.


What does your typical day look like?


  • Provide guidance, coaching and consultation to leaders on HR and organizational development related matters such as legal compliance, workforce planning, talent and performance management, employee development, employee relations, employee termination, etc.
  • Work closely with leaders to improve employee work experience, reinforce engagement, increase productivity and retention.
  • Implement HR related projects in line with corporate priorities in collaboration with other HR team members.
  • Support leaders and teams through the implementation of organizational change initiatives.
  • Provide HR policy guidance and interpretation.
  •  Support leaders with employee relations issues.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
  • Revise contract terms for new hires, promotions, and transfers within predefined parameters and ensure escalation at the right level as needed.
  • Etc.

What skills and experience are we looking for?     


  • Bachelor’s degree in Human Resources or related field.
  • 5-7 years of relevant experience as HR generalist.
  • Strong English and French skills (oral and written).
  • Strong coaching, mentoring, and facilitation skills.
  • Proven ability to develop effective relationships and gain credibility and trust across all levels of the organization and diverse client groups.
  • Strong problem solving and decision-making abilities.
  • Collaborative and professional team player with the ability to handle sensitive situations with tact, diplomacy, and high ethical standards.
  • Ability to maintain information in confidence and exercise good judgment.
  • Proficient use of MS office suite.
  • Ability to work in a dynamic and changing environment.
We offer you

At Global Excel we believe in investing in our employees!

    • Competitive wages;
    • Bilingual language premium when applicable;
    • Group health /dental benefits, RRSP matching;
    • Paid training and the opportunity for professional development;
    • Growth and advancement opportunities;
    • Work life balance;
    • Focus on health and wellness initiatives with an excellent EAP program;
    • Employee engagement programs that focus on fitness, food and fun.

Skills Required

  • Bachelor's degree in Human Resources or a related field
  • 5-7 years of relevant experience as an HR generalist
  • Strong English and French oral and written communication skills
  • Strong coaching, mentoring, and facilitation skills
  • Ability to build effective relationships and credibility across organizational levels and diverse client groups
  • Strong problem-solving and decision-making abilities
  • Collaborative, professional approach and ability to handle sensitive situations with tact, diplomacy, and high ethical standards
  • Ability to maintain confidentiality and exercise good judgment
  • Proficiency with Microsoft Office Suite
  • Ability to work in a dynamic and changing environment
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The Company
HQ: Sherbrooke
919 Employees
Year Founded: 1996

What We Do

Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually. The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia

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