Shiftkey

HR Business Partner

Posted Yesterday

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Irving, TX, USA

In-Office

Mid level

Healthtech • Software

The Role

Partner with leaders across Operations, Revenue, Finance, and Accounting on employee relations, performance management, talent planning, organizational change, and workforce needs. Coach managers through sensitive situations, support performance and development cycles, analyze people data, and collaborate with Talent Acquisition and Talent Operations. The role is primarily onsite in Irving, Texas, with potential hybrid flexibility after the initial onboarding period.

Summary Generated by Built In

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

We're looking for an HR Business Partner who wants to be genuinely close to the business - not sitting on the sidelines running the process, but in the room helping leaders make good calls about their people. You'll own client groups across Operations, Revenue, Finance, and Accounting, which means you're the go-to HR partner for a set of leaders who need someone practical, trustworthy, and sharp about people issues. You'll coach leaders through tough calls, stay close enough to your teams to catch issues early, and turn what you see into real recommendations.

Where you’ll work

This role is based at our headquarters in Irving, TX, and is primarily onsite. For the first 3-5 months, you'll work from the office five days a week to build relationships and get up to speed. After that, some work-from-home flexibility may be available depending on business needs and your manager.

What you'll be doing

Building real, trusted relationships with your leaders and acting as their everyday HR partner.
Running regular check-ins to stay ahead of team health, performance issues, talent needs, and what's coming next.
Coaching managers through employee relations situations - performance concerns, difficult conversations, investigations, documentation.
Supporting performance cycles, development conversations, promotions, and retention and talent planning.
Helping leaders navigate the people's side of organizational change.
Using people data to spot trends and bring practical, not theoretical, recommendations to the table.
Partnering with Talent Acquisition and Talent Operations on hiring, role changes, and workforce planning.

What you'll need

3+ years of HRBP or related HR experience.
Hands-on experience with employee relations, performance management, and supporting leaders through organizational change.
Working knowledge of U.S. employment practices.
Comfort using HR systems and people data to spot trends and drive recommendations.
Strong judgment, discretion, and communication skills - you'll be trusted with sensitive situations.
Ability to work independently and manage multiple priorities in a fast-moving environment.

Perks of working for ShiftKey

Inclusive and collaborative work environment where all voices are valued.
Hybrid-friendly office spaces designed to be fun and engaging.
Comprehensive health, vision, and dental coverage.
Benefits begin on your first day.
Generous PTO and company-paid holidays, including flexible floating holidays.
100% 401(k) employer match up to 6%.
Paid parental leave.
Wellness support, including access to mental health resources.

#LI-Onsite

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]

Skills Required

3+ years of HR Business Partner or related HR experience
Hands-on experience with employee relations
Experience with performance management
Experience supporting leaders through organizational change
Working knowledge of U.S. employment practices
Experience using HR systems and people data to identify trends and make recommendations
Strong judgment, discretion, and communication skills
Ability to work independently and manage multiple priorities in a fast-moving environment

Shiftkey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shiftkey and has not been reviewed or approved by Shiftkey.

Fair & Transparent Compensation — Pay is considered competitive in many markets, with the ability to bid and select higher‑paying shifts boosting earnings when demand is strong. Some shifts are described as out‑earning local staff or other PRN options.
Strong & Reliable Incentives — Fast payout choices (instant Wallet/direct‑to‑debit or weekly deposit) are available once shifts are approved and can provide quicker access to earnings. The marketplace model enables selecting higher‑rate shifts as an immediate earnings lever.
Healthcare Strength — Corporate roles are described as offering comprehensive medical coverage, including a 100% employer‑paid medical option alongside dental and vision. Employer‑paid life insurance and disability coverage are also cited for company staff.