HR Business Partner - Retention & Engagement

Posted 2 Months Ago
Be an Early Applicant
27607, Raleigh, NC, USA
In-Office
75K-85K Annually
Senior level
Food • Hospitality
The Role
Partners with district and restaurant leaders across a 1,000-person workforce to recruit talent, manage employee relations, coach leaders, support performance and succession planning, and implement people initiatives. Uses workforce data to improve staffing, retention, engagement, and team effectiveness while advising on HR policies and employment practices. Leads projects from concept through implementation and may work occasional evenings and weekends.
Summary Generated by Built In

HR Business Partner – Retention & Engagement

LM Restaurants | Raleigh, NC

At LM Restaurants, we believe strong teams build great restaurants. That starts with leaders who care about their people, create opportunities for growth, and make the employee experience a priority.

We're looking for an HR Business Partner who enjoys being in business, building relationships with operational leaders, and turning people’s strategies into meaningful results. This role will support an assigned group of restaurants while also leading company-wide initiatives focused on employee retention and engagement.

This is an opportunity to influence the employee experience across our organization and help create an environment where people want to work, grow, and build their careers.

What You'll Do

• Partner with Operations: Work closely with restaurant and regional leaders to develop people strategies that support business goals, strengthen teams, and address staffing and workforce challenges.

• Lead Employee Relations: Serve as a trusted HR resource for leaders and employees, providing guidance on employee concerns, investigations, conflict resolution, performance management, and policy application.

• Support Talent Development: Partner with leaders on performance management, succession planning, leadership coaching, and identifying opportunities to develop talent within their teams.

• Drive Retention & Engagement: Lead enterprise-wide strategies and initiatives that improve retention, strengthen employee engagement, and create positive employee experience across our restaurants and brands.

• Improve HR Programs: Identify opportunities to improve HR processes, develop practical tools and resources, and lead projects that strengthen the effectiveness of our HR team and the support we provide to the business.

What We're Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• At least 5 years of progressive HR experience, multi-unit or multi-site preferred.

• Strong employee relations experience and the ability to coach and influence leaders.

• Experience developing or implementing employee retention, engagement, or other people-focused initiatives.

• HR experience supporting multiple locations across multiple states.

• Strong knowledge of federal and multi-state employment laws and regulations.

• Strong communication, problem-solving, and relationship-building skills.

• A practical, approachable style and the ability to balance business needs with genuine commitment to people.

Why LM Restaurants?

At LM Restaurants, we're a family-owned company with a diverse collection of restaurant concepts and a strong commitment to our people. We believe in creating opportunities, developing leaders, and building a culture where people feel valued and supported.

If you're an HR professional who enjoys making a difference beyond the HR office and wants to help shape the employee experience across a growing restaurant company, we'd love to hear from you.

LM Restaurants is an equal opportunity employer. We will not discriminate against employees or applicants on any basis prohibited by federal, state, or local laws.


Skills Required

  • 5+ years of progressive human resources experience
  • Current HRCI or SHRM certification
  • Strong recruiting and talent sourcing experience
  • Experience with employee relations and investigations
  • Experience coaching leaders through challenging situations
  • Strong communication and relationship-building skills
  • Strong project management skills
  • Ability to manage multiple priorities and spend time in the field with restaurant leaders
  • Flexibility for occasional evening and weekend work
  • Experience in hospitality, retail, or a similar multi-unit environment
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The Company
HQ: Raleigh, NC
1,045 Employees
Year Founded: 1978

What We Do

LM Restaurants is a family-owned hospitality management group based in Raleigh, NC, operating numerous award-winning restaurants throughout the Southeast.

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