HR Business Partner

Job Title: HR Business Partner

FLSA Status: Non-Exempt, Hourly

Reports: To HR Manager, Retail

Pay Range: $32.43 - $42.31 per hour

Schedule: Full-time, Monday through Friday

Location: Zumiez Home Office - Lynnwood, WA

Effective Date: September 2026

As a key partner of our retail management team, the HRBP's success is defined by their ability to provide effective consultation to leadership in times of need. Being an effective HR Business Partner at Zumiez requires a holistic approach tailored to each individual situation using our subject matter expertise and cultural values as a lens to inform business decision making. This role serves up expertise and optionality weighed against business needs and the cultural implications of different paths.

Core Responsibilities:

Employee Relations:

• Acts as a consultative resource to retail leadership on escalated employment related issues.
• This includes but is not limited to educating on best practices in navigating investigations, assisting in the identification and mitigation of legal risk, educating on company policy and application precedents, providing feedback on employee documentation, and helping navigate your customers to culturally correct and legally defensible outcomes in support of our employees and the business.
• Partners with leadership on training strategies to foster and strengthen key competencies needed to successfully navigate employment related challenges.
• Identifies trends within the business and makes recommendations for training and process improvements.
• Partners with leadership to craft and action solutions to emerging compliance challenges.
• Provides periodic people-based metrics to the leadership team.

Leave of Absence:

• Directly supports employee leave of absence requests by providing knowledge on eligibility and process, driving employee execution of leave processes, and educates retail leadership team on strategies to support the business during employee absence as needed.
• Evaluates leave practices, provides recommendations for process improvements, and implements changes with support of the HR Team.

Claims Support:

• Works closely with employees, customers, and our Third-Party Administrator to manage Workers’ Compensation, General Liability, and Automotive claims.
• Identifies opportunities with Third-Party Administration execution in support of improving the overall experience for claimants.
• Supports reporting requests and requirements as it pertains to State/Federal reporting requirements.

Self and Team Development Responsibilities:

• Conduct ongoing self-assessment and development in partnership with the HR Manager.
• Fosters collaborative, team-oriented relationships.
• Embody ethics in your own work, and in HR programs you design and administer.
• Use best judgment in making use of (and/or keeping confidential) sensitive information regarding employee and supervisor issues.
• Assist in evaluation of reports, decisions, and results of department in relation to established goals.
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Participate in Home Office training events, as both a student, and eventual teacher.
• Support department in other responsibilities as needed.

Attributes & Skills:

• Humble, curious, and a voracious learner
• Forward thinking, creative, and collaborative
• Approachable, calm, and confident
• High degree of emotional intelligence and ability to critically think
• Precise and effective in verbal and written communication
• Embraces risk, challenges the status quo and rules, and fosters the idea that fair is almost never equal
• Seeks creative solutions, dives into the unknown, and feels comfortable out on limbs
• Thrives in the complexity of working through influence without authority
• Time Management, organization, and the ability to balance competing priorities

Preferred Qualifications & Experience:

• BA/BS in Human Resources, business, or closely related field
• 2 to 4 years of HR Generalist experience or equivalent
• PHR/SHRM-CP or SPHR/SHRM-SCP preferred
• Prior HRIS, Applicant Tracking Systems, and record management experience preferred
• Advanced knowledge of Microsoft Word, Excel, PowerPoint and other applications in the Microsoft suite
• Meticulous organizational skills and attention to detail
• Ability to travel out of state 5 to 10 days per year

Physical Demands and Work Environment:

• Ability to sit/stand at a workstation in an office environment for extended periods of time and work on a PC without limitations.
• Ability to move about, sit, bend, and squat in an office environment in order to access files and gather information.

Compensation for the role in addition to base salary:

• Base pay is one part of the Total Rewards package. This role is eligible for bonus and an annual Zumiez stock grant.

Benefits:

• This role is entitled to participate in Zumiez employee benefit program including, but not limited to medical, dental, vision, disability, company paid and/or supplemental life insurance, retirement savings, employee assistance program, flexible spending accounts, employee stock purchase plan, paid time off (sick and vacation), paid parental leave, and commuter benefits.