HR Business Partner

Posted Yesterday
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San Francisco, CA, USA
Hybrid
130K-165K Annually
Senior level
eCommerce • Fintech • Information Technology • Insurance • Software
Cover Genius protects millions of customers of the world’s largest online companies. Our goal is to protect all of them.
The Role
Serve as a strategic HR partner to regional leaders, translating business strategy into people plans. Provide guidance on organizational design, workforce planning, performance management, employee relations, compliance, talent mapping, succession planning, manager coaching, change management, and training initiatives to drive engagement and development.
Summary Generated by Built In

About the Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

About the Role

As a People Partner on our People Team,  this position serves as a strategic partner to assigned regional leaders and employees, aligning HR initiatives with business objectives. The HRBP will provide comprehensive HR support and expertise, fostering a positive work environment, driving employee engagement, and ensuring compliance with all relevant labor laws and company policies.

This role is critical in developing and implementing people strategies that support the growth and success of the organization.

To drive success in this role, you will have strong attention to detail, excellent communication skills, and the ability to work collaboratively with various stakeholders across the organization and within the People Department.

Key Responsibilities

  • Collaborate with business leaders to understand their strategies, objectives, and challenges, and translate them into actionable HR plans.

  • Provide strategic guidance and support on organizational design, workforce planning, talent management, and change management initiatives.

  • Act as a trusted advisor to management on all people-related issues.

  • Support performance management processes, including goal setting, performance reviews, and calibration.

  • Provide guidance and counsel to employees and managers on HR policies, procedures, and employee relations issues, including conflict resolution, disciplinary actions, and grievances.

  • Promote and foster a positive and inclusive work environment that drives high employee morale and engagement.

  • Conduct investigations into employee complaints or concerns with fairness and objectivity.

  • Ensure compliance with all employment laws and regulations.

  • Support the onboarding and offboarding process to ensure smooth transitions and integrations into teams.

  • Lead and support change management efforts within the business units, ensuring smooth transitions and employee adoption of new processes or structures.

  • Drive Talent Strategy: Partner with business leaders to champion robust talent mapping, succession planning, and performance calibration cycles that identify high-potential employees and proactively address future capability gaps.

  • Enable Manager Capabilities: Coach and guide people managers on building tailored development plans, defining clear career pathways, and cultivating a culture of continuous feedback and accountability.

  • Design, implement, and track the impact of targeted training initiatives and leadership development programs tailored to your specific business units.

What you will bring

  • Experience: 5–7 years of HR experience, with at least 4 years in an HR Business Partner (HRBP) role specifically supporting teams in the United States. Knowledge of Canadian employment law is helpful but not required.

  • Talent Development: Previous talent development experience is highly preferred but not required.

  • HR Knowledge: In-depth knowledge of HR principles, practices, and current US employment laws.

  • Education: Degree in Human Resources or equivalent training program.

  • Communication Skills: Excellent interpersonal, communication (written and verbal), and presentation skills.

  • Problem Solving: Strong analytical and problem-solving abilities.

  • Relationship Building: Ability to build rapport and trust at all levels of the organization.

What you will have

  • Cross-Functional Collaboration: Proven ability to partner seamlessly with diverse, cross-functional teams.

  • Autonomy & Execution: Self-motivated with the ability to work independently while executing on directed goals.

  • Client-Centric Flexibility: Open to working alternative or flexible schedules as needed to meet global client needs and project deadlines.

  • Exceptional Precision: High attention to detail paired with robust organizational and time management skills to manage multiple priorities in a fast-paced environment.

  • Trust & Integrity: A high level of discretion, professional integrity, and a proven track record of handling confidential information.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

Flexible Work Environment - Our teams are hybrid. We work from home on a Wednesday and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times.

Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.

Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

Work with like-minded people who are passionate about both the work we're doing and giving back. 

Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

*The cash compensation range for this role is $130,000- $165,000. Compensation will vary based on experience.

Skills Required

  • 5-7 years of HR experience, including at least 4 years in an HR Business Partner role supporting teams in the United States
  • Knowledge of Canadian employment law
  • Previous talent development experience
  • In-depth knowledge of HR principles, practices, and current US employment laws
  • Degree in Human Resources or equivalent training program
  • Excellent interpersonal, written and verbal communication, and presentation skills
  • Strong analytical and problem-solving abilities
  • Ability to build rapport and trust at all levels of the organization
  • Proven ability to partner with diverse, cross-functional teams
  • Self-motivated with the ability to work independently and execute on directed goals
  • Willingness to work alternative or flexible schedules to meet global client needs
  • High attention to detail, organizational and time management skills
  • High level of discretion and integrity handling confidential information

Cover Genius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cover Genius and has not been reviewed or approved by Cover Genius.

  • Healthcare Strength Health coverage spans medical, dental, vision, mental‑health/EAP, HSA/FSA, life, and disability, indicating a broad core package. Available benefit summaries consistently include these protections.
  • Leave & Time Off Breadth Time off includes unlimited PTO in the U.S., paid holidays and sick time, and designated wellness days in some cases. Flexible scheduling and remote/hybrid options support practical use of time away.
  • Equity Value & Accessibility Employee stock options are highlighted as a standard component of total rewards. Equity is positioned alongside cash compensation to share company success.

Cover Genius Insights

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The Company
HQ: San Francisco, CA
600 Employees
Year Founded: 2014

What We Do

Cover Genius is the insurtech for embedded protection. Together, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, with an API for instant claims payments that holds an industry-leading NPS of +65‡. Cover Genius and its partners co-create solutions that embed protection that’s licensed or authorized in over 60 countries and all 50 US States.

Why Work With Us

We are a vibrant international team that promotes inclusivity and celebrates our differences. We are growing fast, we provide our employees with professional development opportunities and we promote within through our bi-annual performance review cycles. We are bold enough to take chances, to challenge the status quo and inspire each other.

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