We’re looking for a strategic and hands-on HR Business Partner (HRBP) to support our U.S. and Canadian operations.
This is not a typical HRBP role — you’ll operate at the intersection of technology, business strategy, and people excellence, helping shape how we grow, lead, and inspire teams across North America.
If you’re a forward-thinking HR leader who thrives in dynamic, global environments and brings experience from the IT or digital services industry, we’d love to meet you.
Key Responsibilities
✅ Business Partnership
- Serve as a trusted advisor to business leaders across the U.S. and Canada, translating business goals into actionable people strategies.
- Partner closely with leadership on organizational design, talent strategy, workforce planning, and change management.
- Use workforce analytics and insights to drive data-informed decision-making and improve business outcomes.
✅ Employee Experience & Engagement
- Lead initiatives that strengthen employee engagement, inclusion, and well-being across distributed teams, including CSR and ESG events.
- Partner with Communications and HR teams to deliver consistent, transparent messaging that reinforces connection and culture globally.
✅ Talent Development & Performance
- Collaborate on talent reviews, succession planning, and leadership development tailored for IT and engineering professionals.
- Reinforce a performance-driven culture through coaching, feedback, and use of tools like Encourage.
✅ Operational Excellence & Compliance
- Manage employee relations and ensure compliance with U.S. Federal, State, and Canadian employment laws.
- Ability to conduct workforce reduction (RIFs) conversations and complete all necessary Notification and Workforce Reduction / Separation paperwork.
- Partner with HR Centers of Expertise (Coe’s) to deliver programs in total rewards, mobility, and talent management.
- Maintain operational discipline and governance, aligning local practices with global HR standards.
- Possess the ability to transform policy into best practice “How To” HR Trainings.
Qualifications & Skills
✔ Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (Master’s degree or HR certification preferred).
✔ 10+ years of progressive HRBP experience, ideally within IT services, consulting, or a technology-driven organization.
✔ Strong command of U.S. Federal and State employment laws; knowledge of Canadian HR regulations is a plus. Preferably SHRM certification.
✔ Demonstrated ability to influence, coach, and advise senior leaders, balancing strategic insight with hands-on execution.
✔ Proven success in fast-paced, matrixed, global environments.
✔ Exceptional interpersonal, consulting, and communication skills.
✔ High cultural intelligence and ability to collaborate effectively across geographies and functions.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology