Serve as a strategic business partner to organizational leadership and employees in designated business units. Align HR practices with business goals to support the organization’s success. Provide daily HR guidance, and recommend HR strategies to improve work relationships, employee engagement, and productivity. Maintain an effective level of business literacy about the assigned business unit's financial position, goals, culture and competition. Serve as a coach and mentor for the organization.
Responsibilities:
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Establish a collaborative working relationship with business leaders in assigned business units and across organization. Be present and visible in assigned worksites to build relationships with leaders and employees. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
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Provide day to day performance management guidance around coaching, counseling, career development and disciplinary action. Provide HR policy guidance and interpretation.
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Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Follow up with urgency to ensure employee relations issues are resolved promptly.
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Maintain in-depth knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance. Partner with the legal department as needed/required.
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Utilize data and reporting analytics to identify trends and offer recommendations for addressing areas where improvement is needed. Review relevant data with assigned business leaders to develop and implement strategies focused on engagement and retention, and monitor progress and success of these strategies.
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Guide operational leadership in the areas of diversity, equity and inclusion in collaboration with DEI team. Support awareness training objectives, company goals, and inclusive employment practices.
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In collaboration with other COEs within the HR organization, provide guidance in administration of HR practices. Leverage COEs to support the objective and goals of business units.
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Provide guidance and input on business unit restructures, workforce planning and succession planning.
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Ensure fair and equitable practices with employees including compliance with company policies and local, state and federal legal standards. Respond to employee complaints and inquiries with urgency.
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Perform other related duties as assigned.
Qualifications:
Education
Bachelor's Degree or HR Certification is preferred.
Experience
7 years of proven HR experience with a minimum of three years of employee relations experience.
Additional Job Requirements
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Multi- site service industry preferred.
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Ability to travel as needed to assigned business units within the U.S.
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Minimum of 3 years of experience resolving complex employee relations issues.
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Working knowledge of multiple human resource disciplines, including compensation and benefits, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
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Must have excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects.
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Excellent organizational skills and attention to detail required.
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Problem solving, diplomacy and good judgment in considering the impact of decisions is essential.
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Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
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Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
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Excellent time management skills with a proven ability to meet deadlines.
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Must be a critical thinker and have strong analytical and problem-solving skills.
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Proficient with Microsoft Office Suite or related software.
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Knowledge of HRIS preferred.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
Salary and Other Compensation Disclosures:
The annual starting salary for this position is between $90,000 - $95,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors
Deadline to Apply Information:
This posting is anticipated to remain open until 3/31/2025.
Life at Bright Horizons:
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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