Key Responsibilities
- Strategic Business Partnering
- Serve as the primary HR advisor to client group leadership, influencing business decisions through a people-focused lens.
- Collaborate with senior leaders to develop and execute HR strategies aligned with organizational goals.
- Drive talent management, succession planning, and organizational design initiatives.
- Employee Engagement & Culture Building
- Develop and implement initiatives that foster a high-performance, inclusive, and engaged work environment.
- Lead employee feedback and engagement programs to identify opportunities for improvement.
- Organizational Development & Change Management
- Lead change management strategies to support business transformations.
- Champion organizational effectiveness, including team dynamics, leadership development, and capability building.
- HR Projects & Leadership
- Oversee the planning and execution of strategic HR projects across client groups.
- Collaborate with HR colleagues regionally and globally to ensure alignment and execution of HR programs.
- Coaching & Advisory
- Provide coaching to managers and leaders to strengthen leadership capability and people management practices.
- Serve as the first point of contact for employee inquiries related to HR policies, payroll, and benefits.
- Collaboration & Team Support
- Partner with the HR Generalist, Japan, to ensure seamless delivery of HR operations.
- Ensure all HR processes are implemented and followed seamlessly
- Ensure HR administration related to employees is completed on time and with quality
- Timely and accurate delivery of monthly payroll
- Provide backup support as needed and contribute to overall HR team effectiveness.
Key Competencies
- Strategic Thinking & Business Acumen
- Change Management & Organizational Development
- Leadership Coaching & Influence
- Analytical Thinking & Problem Solving
- Collaboration & Cross-functional Teamwork
- Strong Communication & Relationship Management
Qualifications & Experience
- Bachelor's degree in HR, Business Administration, or related field
- Minimum 5 years' experience in an HRBP or similar strategic HR role
- Experience supporting commercial or tech-driven teams preferred
- Strong knowledge of employment law and HR best practices
- Excellent communication and stakeholder management skills
- Fluent in English and Japanese and/or other Asian languages preferred
- Willingness to work flexible hours and travel regionally when required
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What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
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