Location Detroit, MI in office
About Us
We're Proof, a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties.
We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. Work with us if you have the curiosity, passion, and collaborative spirit to achieve the fundamental change in an outdated industry.
Position Overview
We are seeking a highly motivated and strategic HR Business Partner (HRBP) to join our team in Detroit, MI. This critical, in-office role will serve as a dedicated partner to our Operations and Client Services leadership teams, playing a pivotal role in establishing and scaling a world-class capability center. Reporting to the VP, Human Resources the HRBP will be instrumental in translating business strategy into people initiatives, focusing heavily on talent attraction, employee retention, strategic workforce planning, and driving operational efficiencies through effective HR practices.
What You’ll Do
Strategic Partnership & Workforce Planning- Serve as the primary HR point of contact and trusted advisor for the Operations and Client Services leadership teams and employees in the Detroit capability center.
- Lead the strategic workforce planning process for the supported business units, aligning talent needs with future business goals, including scaling the new capability center.
- Analyze metrics in partnership with the HR leadership team to develop solutions, programs, and policies that improve organizational performance, talent pipelines, and employee engagement.
- Drive HR operational excellence and efficiency across the supported groups, identifying and implementing process improvements.
- Collaborate with the Talent Acquisition team to develop and execute innovative recruitment strategies focused on attracting top-tier talent for the Detroit location, particularly in high-demand roles for hourly positions within Operations and Client Services.
- Develop and implement proactive and scalable employee attraction and retention strategies, such as stay and exit interviews, referral programs, community outreach.
- Support execution of performance management cycles ensuring consistency, fairness, and a focus on high performance and development.
- Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as necessary, ensuring compliance with all state and federal regulations.
- Partner with leaders to ensure effective coaching and development programs are in place to build strong leadership capabilities and a continuous learning culture.
- Champion our company culture and values, promoting a positive, inclusive, and engaging work environment.
- Advise on compensation programs, ensuring pay practices are competitive and equitable across the supported teams.
What You’ll Need
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years of progressive HR experience, with at least 2 years operating as an HR Business Partner supporting Operations, Client Services, or similarly fast-paced, large-scale teams.
- Ability to work full-time in the Detroit, MI office location.
- HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work in office 5 days/week.
Compensation & Benefit Details
- Salary range $90,000-$125,000 dependent on experience and location
- Full-time, salary position
- Medical, dental, vision, and 401k are available
- Flexible time off (paid planned and sick time, and paid holidays)
- Necessary equipment provided
- Must be located in or around Detroit, MI as this is an in-person role
E-Verify
This company participates in E-Verify, for more information view the Participation and Right to Work Posters.
Top Skills
What We Do
Proof is revolutionizing service of process.
Proof is a legal technology company that instantly connects law firms with independent process servers nationwide. Law firms can create electronic serve requests 24/7, receive live updates, see mapped verification of all attempts, and connect directly to servers in real time.
Proof’s technology provides electronic time and date stamped proof that your serve was performed successfully plus a notarized affidavit from the server.
Proof offers 1, 3 or 7 day service nationwide as well as internationally.
