Citi is looking for a Senior Manager to lead HR Business Execution across financial planning, workforce strategy, and technology investment — a role that sits at the intersection of operational rigor and strategic advisory within Citi's HR function. In this position, you will act as a trusted partner to the HR Leadership Team, translating financial and workforce data into actionable decisions that improve efficiency and drive outcomes at scale. This is a high-impact opportunity for an experienced operations leader who thrives in complex, matrixed environments and can bring clarity to ambiguous challenges.
Responsibilities
Lead financial planning and workforce management for the HR function, including ownership of the Annual Operating Plan, quarterly financial forecasts, and the hiring request process through the Workforce Management Council.
Act as a strategic advisor to the HR Leadership Team, translating complex financial and operational data into clear recommendations that support leadership decision-making.
Oversee the annual Technology Investment review process for HR, evaluating proposed initiatives and quantifying return on investment in terms of resource efficiencies and operational impact.
Lead cross-HR initiatives related to financial and workforce strategy.
Manage cross-functional administrative and operational duties, including financial reporting, headcount accuracy, real estate planning, and resource onboarding and offboarding.
Deliver oversight of operational reporting processes, ensuring quality, consistency, and accuracy of outputs.
Assess risk in business decisions with a clear lens on compliance, controls, and ethical standards, ensuring issues are escalated and resolved with full transparency.
Manage team of 5-6 direct reports in various global locations.
Required Qualifications & Skills
10 or more years of experience operating in global, complex environments with multiple senior stakeholders across functions or geographies.
Demonstrated experience managing teams and delivering results in a financial services or similarly regulated industry.
Strong analytical capability with the ability to interpret financial and headcount data, build business cases, and communicate findings clearly to senior audiences.
Track record of managing financial planning processes, including budgeting, forecasting, accruals, and profit and loss oversight.
Ability to navigate ambiguity and manage competing priorities without loss of quality or delivery pace.
Clear and confident communicator, both in writing and in conversation, with the ability to engage effectively at all levels of an organization.
Bachelor's degree or equivalent professional experience.
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Job Family Group: Business Strategy, Management & Administration------------------------------------------------------
Job Family:Business Execution & Administration------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Jacksonville Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:$141,440.00 - $212,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Sep 08, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 10 or more years of experience operating in global, complex environments with multiple senior stakeholders across functions or geographies.
- Experience managing teams and delivering results in financial services or a similarly regulated industry.
- Strong analytical capability, including interpreting financial and headcount data, building business cases, and communicating findings to senior audiences.
- Experience managing financial planning processes, including budgeting, forecasting, accruals, and profit and loss oversight.
- Ability to navigate ambiguity and manage competing priorities without loss of quality or delivery pace.
- Clear and confident written and verbal communication skills, with the ability to engage effectively at all organizational levels.
- Bachelor's degree or equivalent professional experience.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
