HR Business Advisor, Executive Director

Posted Yesterday
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New York, NY, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Senior HR leader partnering with executives to shape and execute people strategy, workforce planning, org design, change management, and talent programs. Drive data-driven HR solutions, implement HR technologies and AI, coach leaders, manage performance and succession, and use analytics to influence decisions while championing inclusion and exceptional employee experiences.
Summary Generated by Built In

This is a high-impact opportunity to shape the people agenda and enable business success through innovative, data-driven, future-ready HR solutions. You will collaborate with senior leaders and stakeholders across the organization to deliver exceptional employee experiences and foster a culture of inclusion, growth, and performance. You will anticipate workforce needs, champion change, and help implement HR products and technologies that support both current and future business objectives. You will influence decisions through analytics, insights, and compelling storytelling. You will help build a values-driven, purpose-led culture through strong partnership and execution.

As an Executive Director, Human Resources Business Advisor (HRBA) in Human Resources, you are a leader and strategic partner, responsible for driving the people agenda and enabling business success through innovative, data-driven, and future-ready HR solutions. This high-impact role collaborates with senior leaders and stakeholders across the organization to shape and execute strategic priorities, deliver exceptional employee experiences, and foster a culture of inclusion, growth, and performance. You are expected to anticipate workforce needs, champion change, and implement HR products and technologies that support both current and future business objectives.

Job responsibilities 

  • Partner with business leaders to co-create and execute a people strategy aligned to business goals, applying strong business acumen to advise on org design, restructuring, and change management to support continuity and agility.
  • Lead data-driven workforce planning, talent forecasting, and scenario modeling; anticipate workforce impacts from strategic shifts and proactively address evolving talent needs.
  • Drive the performance and talent management cycle, including succession planning, leadership development, and skills transformation.
  • Provide individualized coaching to managers and emerging leaders, leveraging data and AI insights to design personalized development journeys and match talent to opportunities
  • Lead the adoption and implementation of HR products, digital solutions, and technology-enabled processes across the business unit, partnering with HR Centers of Excellence (COEs) and business leaders to deploy and scale innovative solutions.
  • Champion the integration of emerging technologies (including AI and automation) to optimize HR service delivery and enhance the employee experience.
  • Apply critical thinking and analytical skills to interpret workforce metrics, identify trends, and deliver actionable, evidence-based recommendations, including modeling the ROI of HR interventions.
  • Present compelling data stories to influence business decisions and embed people insights across functions.
  • Orchestrate holistic employee experience initiatives that blend digital and physical elements to foster engagement and belonging, while monitoring sentiment through continuous feedback mechanisms and pulse surveys.
  • Champion diversity, equity, and inclusion, partnering with leaders to shape a values-driven, purpose-led culture.
  • Build and maintain strong relationships with senior leaders as a trusted advisor on all people matters, partnering with Employee Relations and HR Legal on complex and time-sensitive cases.
  • Communicate effectively across all levels, ensuring transparency, credibility, and integrity in all interactions.

Required qualifications, capabilities and skills 

  • 10+ years of progressive Human Resources experience in a large-scale, complex organization; experience supporting senior leadership and advising on strategic people topics.
  • Proven ability to partner with and influence business leaders at all levels on employee-related decision-making.
  • Experience in project management, process improvement, and change implementation across multiple stakeholders.
  • Advanced analytical, quantitative, and technical skills; proficiency in MS Office Suite (Excel, PowerPoint).
  • Ability to operate effectively in a highly matrixed environment and navigate across all levels of the organization.
  • Exceptional relationship management, communication, and presentation skills; demonstrated ability to thrive in a fast-paced, collaborative, team-based culture, with a commitment to diversity, opportunity, and inclusion.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Skills Required

  • 10+ years of progressive Human Resources experience in a large-scale, complex organization; experience supporting senior leadership and advising on strategic people topics.
  • Proven ability to partner with and influence business leaders at all levels on employee-related decision-making.
  • Experience in project management, process improvement, and change implementation across multiple stakeholders.
  • Advanced analytical, quantitative, and technical skills.
  • Proficiency in MS Office Suite (Excel, PowerPoint).
  • Ability to operate effectively in a highly matrixed environment and navigate across all levels of the organization.
  • Exceptional relationship management, communication, and presentation skills.
  • Commitment to diversity, opportunity, and inclusion.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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