What Are We Looking For
Our client is a globally represented company, engaged in e-commerce, cloud computing, online advertising, digital streaming and artificial intelligence. As part of the HR shared services team in Europe, you will get to know one of the most prestigious brands from the inside and support its employees throughout their employment.
What will you do
- Process HR queries, using the leading ticketing and case management systems.
- Manage reports and perform data audits.
- Prioritize and organize the daily tasks in your personal queue.
- Shine throughout exemplary communication skills and teamwork.
- Act in accordance to company standards and project a positive overall image.
What will you bring to the role
- The job holder must be computer literate and numerate with willingness to adapt to various systems and databases.
- Excellent proficiency of Spanish (C1/B2H) and good proficiency of English (B2).
- Previous experience in administration, HR or customer service is an advantage.
- Business-level communication skills, being responsive, kind and polite.
- Ability to work independently, with high-level of attention to details.
What we offer
- Feel good at work - join our diverse international team, where supporting each other and creating friendly atmosphere are our basic principles.
- Stay safe and secure – we offer permanent contract, additional health and life insurance.
- Work-life balance – you will work from home
- Relax – we offer 21 days paid leave, so you can completely switch off and refresh. All your weekends will be free to spend some quality time on the things that matter to you. Our various online and on-site Wellness activities, webinars and events will also contribute to your well-being.
- Expand your knowledge- get your know-how and collaborate daily with the best in the industry. Benefit from various self-learning and instructor led training courses.
- Grow your own way – be the first to know about any new job roles or business development and explore our various career opportunities.
MORE reasons to join our team
· Competitive salary, performance-based bonus;
· Employee referral program;
· Rewards and recognition program;
· Relocation package if you are relocating from another city or country;
· In-house learning and development portals with training options for Certification;
· Multiple events organized in the office for employee engagement as well as wellness initiatives;
· Corporate social responsibility events and team buildings.
Skills Required
- Computer literate and numerate; willing to adapt to various systems and databases
- Excellent proficiency in Spanish (C1/B2H) and good proficiency in English (B2)
- Previous experience in administration, HR, or customer service
- Business-level communication skills; responsive, kind and polite
- Ability to work independently with a high level of attention to detail
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
