HR Associate Relations Consultant

Posted 3 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
96K-154K Annually
Mid level
Fintech • Financial Services
At Capital Group, our goal is to improve people’s lives through successful investing. We start by investing in you.
The Role
The Employee Relations Consultant will address complex employee issues, conduct investigations, partner with management and HR teams, and develop training resources while promoting a respectful workplace.
Summary Generated by Built In

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

 

“I can influence my income.” 

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

 

“I can lead a full life.” 

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as an Employee Relations Consultant at Capital Group.”

As the Employee Relations Consultant you will play an integral role across Capital Group in cultivating an inclusive, respectful, and professional environment. You’ll work directly with senior management to resolve complex cases, curate training and resources, and leverage your expertise and aptitude in analytics to advance our employee relations philosophy while mitigating business risk.

As an impartial and objective subject matter expert, you’ll partner with HR Business Partners, Capital’s Legal Department, and leaders across the company’s various lines of business globally to address intricate employee relations matters as well as lead internal workplace investigations, ensuring consistent quality of results, timeliness of resolution, and an effective, supportive associate experience. In collaboration with Talent Development, you’ll help craft and manage employee relations resources for both Human Resources and business managers and work closely with the ER leadership to design, facilitate, and coordinate training sessions and discussion forums on performance management, coaching, and feedback. You will also champion the implementation of a new ER case-management system and drive its adoption across HR. Importantly, you will help with the design of an ER dashboard and have shared responsibility for reporting and analyzing metrics, proposing recommendations for enhancements to our approach, and prioritization of our efforts based on key insights. To thrive in this role, you’ve been responsible for Employee Relations previously and enjoy working in complex, fast-paced environments where the quality of both process and results are paramount. You’ve participated in and/or led high-performing teams and have the confidence and courage to manage through ambiguity, think strategically and situationally, and develop innovative solutions that challenge the status quo.

“I am the person Capital Group is looking for.”

  • You possess a strong knowledge of federal and state employment and labor laws.

  • You are passionate about investigating and resolving employee relations issues based on information.

  • You approach your work in a thoughtful, open-minded, and objective manner, fostering a supportive employee experience and mitigating risk.

  • You are an active listener who is approachable, engaging, and can remain tactful and calm in controversial and/or confrontational situations.

  • You are a champion for doing the right thing and are at ease interfacing and influencing across all levels and roles throughout the organization.

  • You enjoy working with data and know how to conduct trend analysis with large sets of information across unique company and team cultures. You can interpret data with ease, identify key points, and translate information into actionable insights and ideas for practicable solutions.

  • You thrive in fast-paced environments where independent thinking and collaborative teamwork are equally essential for success.

  • You’ve built a career by being a motivated and strategic achiever who brings positive energy to work interactions, uses discretion to manage through challenges, and has a reputation for rock-solid integrity.

  • You possess strong organizational skills and can flex between project work, ongoing responsibilities, and in-the-moment priorities.

  • You can successfully manage multiple, complex investigations and performance management concerns in a timely and consistent manner without compromising quality.

  • Association of Workplace Investigators (AWI) certification preferred

“I can apply in less than 4 minutes.”  

  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

  

“I can learn more about Capital Group.”  

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

Charlotte Base Salary Range: $96,043-$153,669

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Skills Required

  • Strong knowledge of federal and state employment and labor laws
  • Experience in employee relations issue resolution
  • Active listening and engagement skills
  • Data analysis and trend analysis skills
  • Association of Workplace Investigators (AWI) certification

Capital Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capital Group and has not been reviewed or approved by Capital Group.

  • Retirement Support Retirement support stands out through an employer-funded contribution equal to about 15% of eligible compensation, adding meaningful long-term value to total rewards. A vesting schedule is referenced, but the core retirement benefit is positioned as unusually rich and frequently highlighted as a differentiator.
  • Strong & Reliable Incentives Incentives are structured around two annual bonuses—one tied to individual performance and another linked to company profitability—creating a predictable bonus framework. In certain senior investment roles, bonus opportunity can be very high relative to base pay, reinforcing the upside for top performers.
  • Inclusive Benefits Coverage Inclusive coverage is emphasized through fertility benefits (including IVF and egg freezing), pregnancy and menopause support, and adoption/surrogacy assistance. These benefits broaden applicability across different life stages and family-building paths.

Capital Group Insights

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The Company
HQ: Los Angeles,, CA
8,820 Employees
Year Founded: 1931

What We Do

Capital Group is one of the largest and most trusted financial companies in the world, with the goal of improving people's lives through successful investing. A career at Capital Group means having countless opportunities to explore, grow and succeed.

Why Work With Us

Capital Group has been in business for 91 years, which means that our investment professionals have 91 years of proprietary data at their fingertips.

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