POSITION SUMMARY:
This position is the first point of contact for the HR department. They represent the HR department to the public and our associates. This position requires someone who is warm and friendly and shows “Genuine Ozark’s Hospitality”. This position also manages several key processes and requires someone with high attention to detail and the ability to handle multiple tasks simultaneously. This role pays $16-$17.50 per hour, DOE.
ESSENTIAL FUNCTIONS:
- Provide exceptional guest service to both our internal and external guests
- Ensure telephone calls and walk-ins are greeted in cordial and professional manner and are given prompt assistance
- Assist recruiting managers with job offers
- Provide administrative support for the hiring process to include maintenance of the requisition system, I-9 verification and follow-up, schedule interviews and pre-employment testing, assist new employees with new hire paperwork and inform appropriate staff of new hire placements
- Distribute pre-hire paperwork, collects new hire information, make sure the forms are completed and documents turned in, roster updates.
- Scan and file papers and documents into appropriate employee electronic files
- Maintain confidentiality of all Company information
- Schedule interviews with both applicants and managers
- Assist with Taking Root (New Hire Orientation)
- Assist associates with shoe orders, nametag orders, shuttle trips, etc.
- Assist in the processing of invoices
- Make new timecards for new and existing associates.
- Organize the front office and follow-through on all commitments
- General office duties
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or Equivalent
- Years of experience: 1 year office experience preferred
- Experience in the human resources, recruiting, or related professional area preferred
- Must be able to read, write, and speak fluently in English and Spanish
KNOWLEDGE, SKILLS, AND ABILITY:
- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
- Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
- Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
- Ability to effectively adjust to major changes in work tasks or the work environment.
PHYSICAL REQUIREMENTS:
- Regularly sits and works with computers.
- Occasionally stands, and walks.
- Seldom/Never lifts up to 50 lbs.
INDEPENDENT JUDGEMENT:
- Performs tasks and duties under general supervision, using established procedures and innovation.
- Chooses from limited alternatives to resolve problems.
- Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
We will be accepting applications on an ongoing basis.
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
Skills Required
- High school diploma or equivalent
- One year of office experience
- Experience in human resources, recruiting, or a related professional area
- Fluent ability to read, write, and speak English and Spanish
Bass Pro Shops Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bass Pro Shops and has not been reviewed or approved by Bass Pro Shops.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA/FSA options and an advertised employer HSA credit for eligible plans. Wellness programs plus life and disability insurance provide additional coverage.
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Leave & Time Off Breadth — Paid vacation, sick time, and holiday pay are available for eligible team members. Hourly employees have seen enhancements to early‑tenure paid time off in recent updates.
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Wellbeing & Lifestyle Benefits — Substantial merchandise discounts and savings at company restaurants, resorts, and attractions are a standout perk. A hardship fund offers one‑time grants for qualified needs.
Bass Pro Shops Insights
What We Do
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.






