This role serves as the first point of contact for all visitors to Reliance and is expected to greet all guests with a friendly and informative welcome. As a member of the Human Resources team, this position also provides a variety of administrative duties in support of the HR Department.
Schedule: Monday-Thursday in office and Friday remote
Receptionist
- Greets all guests and determines the purpose of each person’s visit
- Supports the CEO and CFO in coordinating high-profile client and broker visits, including greeting the guests, room set-up and organizing catering as needed
- Notifies Reliance personnel of visitor’s arrival
- Responsible for issuing visitor badges as needed and ensuring that they are returned upon exit
- Administers the process for ordering flowers across the enterprise
- Directs package deliveries to the Office Service Department
- Responsible for handling calls coming to main number and redirecting call to appropriate department
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
HR Assistant
- Monitors and schedules training rooms
- Distributes incoming mail to the appropriate HR team
- Assists in processing invoices for the HR Department
- Assists in coordinating HR projects (e.g., meetings, trainings, events, etc.)
- Books meeting rooms for HR team events
- Orders catering for HR team meetings and HR sponsored events
- Assists Good Company committee with event coordination
- Updates team member demographic information in the HRIS System
- Processes Expense Reports for the HR Leadership Team
- Provides clerical and administrative support to HR colleagues
Required Knowledge, Skills, Abilities and/or Related Experience
- High school diploma or equivalent required
- 1 - 2 years of relevant experience in an office environment
- Excellent communication skills including telephone and in person
- Possess strong people skills and highly customer service orientation
- Maintain confidentiality of sensitive information
- Proficient with Microsoft office products
- Strong follow through and organizational skills
- Adaptable to a quick pace with highly developed time management skills
- Self-motivated
- Must work well in a multi-task, team-focused environment
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
- An annual performance bonus for all team members
- Generous 401(k) company match that is immediately vested
- A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance to ensure financial protection when you need it most
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
- Volunteer days, community partnerships, and Employee Assistance Program
- Ability to connect with colleagues around the country through our Employee Resource Group program
Our Values:
- Integrity
- Empowerment
- Compassion
- Collaboration
- Fun
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
#LI-Hybrid .
Skills Required
- High school diploma or equivalent
- 1-2 years of relevant experience in an office environment
- Excellent telephone and in-person communication skills
- Strong people skills and customer service orientation
- Ability to maintain confidentiality of sensitive information
- Proficiency with Microsoft Office products
- Strong follow-through and organizational skills
- Adaptability to a fast-paced environment and strong time-management skills
- Self-motivated and able to work in a multitask, team-focused environment
Reliance Matrix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Reliance Matrix and has not been reviewed or approved by Reliance Matrix.
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Leave & Time Off Breadth — PTO and holidays are presented as generous, with examples including new‑hire accruals, a paid volunteer day, and enhanced holiday pay for certain schedules. Some accounts highlight excellent PTO accrual and strong time‑off practices in parts of the organization.
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Retirement Support — A 401(k) with an immediately vested company match is included as a standard offering. This indicates accessible retirement support from the start of employment.
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Parental & Family Support — Paid parental leave and adoption assistance are part of the package alongside broader wellbeing resources. These elements signal family‑oriented support beyond core medical benefits.
Reliance Matrix Insights
What We Do
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world
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