HR Assistant Manager/HR Manager

【About the role】 

The HR Assistant Manager/HR Manager will be responsible for implementing and managing performance management and compensation & benefits (C&B) programs, at a global scope covering Taiwan and international offices. This role will work closely with HR Business Partners (HRBPs) to analyze program results, derive insights, and develop strategies or solutions as needed to ensure the effectiveness of HR initiatives.

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 15 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Dog Nanny which sends smart alerts to our users to notify them to check on the safety of their dogs when they are home alone. Since the launch of Furbo Dog Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

【 What you'll do 】

Performance Management

• Effectively implement comprehensive performance management processes that aligns with organizational objectives and supports a high-performance culture across all locations.
• Continue to optimize performance management programs as our organization grows and scales.
• Partner with HRBPs to analyze performance data, identify trends, and gather insights to inform continuous improvements in the performance management process.
• Provide guidance and resources for managers to effectively set goals, give feedback, and conduct performance evaluations.
• Facilitate training sessions for managers to ensure they are well-equipped to support their teams’ development through structured feedback and goal-setting practices.

Compensation & Benefits (C&B)

• Lead the implementation and administration of competitive C&B programs that align with the organization’s talent strategy and financial goals.
• Conduct benchmarking and analysis to ensure compensation remains competitive within the industry, adjusting for regional differences where necessary.
• Collaborate with HRBPs to review compensation outcomes, identify areas of improvement, and develop strategic adjustments to enhance employee satisfaction and retention.
• Regularly review and adjust benefits to stay competitive within the industry, incorporating employee feedback to enhance benefits offerings and support overall well-being 
• Ensure compliance with local labor regulations and company policies across all markets.

Collaboration and Insight Development

• Act as a strategic partner to HRBPs, working together to interpret program data and results, extract meaningful insights, and develop targeted solutions.
• Lead initiatives to enhance data-driven decision-making in HR programs, providing reports and presentations to communicate key findings and recommendations to leadership.
• Support HRBPs in addressing specific team needs by developing tailored solutions within the performance and compensation frameworks.

【Who you are】

• 5+ years in human resources, with a focus on performance management and C&B
• Experience in the software tech industry is a plus.
• Experience implementing and managing programs globally is a plus.
• Bachelor’s degree in Human Resources, Business Administration/Management, Psychology or a related field.
• Strong analytical skills, particularly in data analysis and interpretation related to performance metrics and compensation benchmarking.
• Proficient with data analysis tools and is quick to learn new systems and processes
• Excellent interpersonal and communication abilities, with a focus on cross-functional collaboration.
• Business-level proficiency in English, with strong verbal and written communication skills to effectively collaborate with global stakeholders
• In-depth knowledge of local labor laws in Taiwan, along with awareness of HR practices for international offices.

【 Perks 】

• The rare opportunity to work with an international team from Taiwan HQ and make impact on a global scale
• Join a group of talents who have passion to change pet parents and pet's lives through technology
• The freedom to voice yourself in an open, trusting and transparent working environment
• All hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback
• Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable
• Join our volunteer program. We are passionate about giving back to society.
• Various club activities to cultivate interests and have fun with Tomofuners after work!
• A LOT of free snacks and drinks for humans and furkids!
• Comfortable and creative office with kitchen, sofa, and quiet areas. Everyone can find their ideal place to work!
• Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

【 Benefits 】

• Unlimited vacation policy; work hard and take time off when you need it
• Flexible working hours and work-from-home once a week
• Medical insurance and free yearly health checkup
• Yearly health checkup subsidy for your pets
• Weekly grooming service for your fur babies
• 2 free Furbos for each full-time team member
• Company trip and employee outing program. We work hard and play hard!
• Internal training workshop and external training subsidy for you to expand your skill set and continuously learn and grow