Basic Function
Performs a variety of all levels of administrative and clerical activities, which vary and are determined by the requirements of each specific function detailed below.
Provides services to Aramco Services Company (ASC) and Saudi Aramco (SAO) employees and management, or candidates in North America.
Duties & Responsibilities
- Performs a variety of all levels of administrative and clerical activities, which vary and are determined by the requirements of each specific function. (~50%)
- Respond to students and trainees inquiries via email and phone and open tickets for each request.
- Daily contact with SAO and ASC employees to answer all levels of administrative questions, schedule activities, obtain information, and route inquiries.
- Collect receipts and generate expense reports.
- Assists in onboarding orientation.
- Provides information regarding administrative procedures in the respective area. (~10%)
- Coordinates administrative activities between respective areas. (~10%)
- Sorts, collates, and assembles information packets and brochures. Assists in preparing comprehensive and miscellaneous reports. Logic checks data, reviews for accuracy, and make corrections as needed. (~10%)
- Performs other duties as assigned.
Education and Experience
- High School Diploma or equivalent plus additional specialized courses or associate’s degree in a related field. Bachelor’s degree in human resources, Business Administration or other closely related degree preferred.
- Strong understanding of the detailed workflows supporting the employee lifecycle within the organization. Clarity of the thresholds for required escalation.
- Knowledge of employment laws and regulations affecting the assigned area and within authority.
- Ability to:
- effectively interact and communicate with all levels, including top management, internally and externally.
- demonstrate excellent interpersonal and telephone communication abilities to handle sensitive and confidential situations and to inspire trust.
- work in a fast-paced environment, to handle multiple competing tasks and demands and to work effectively with interruptions.
- independently research and respond to inquiries, including those elevated by others, regarding issues and problems and ensure timely follow and resolution.
- demonstrate strong verbal and written communication skills with good vocabulary, good grammar and the ability to independently compose written communications and develop reports and presentations.
- demonstrate strong attention to detail and high-quality work.
- Proficient with data management and business software.
- Typically, at least eight (8) years of progressive experience in Human Resources or an administrative position using advanced administrative skills. Internal experience preferred.
- Must be able to comprehend and communicate accurately, clearly and concisely in English.
NO THIRD-PARTY CANDIDATES ACCEPTED
What We Do
We’re a leading producer of the energy and chemicals that drive global commerce and enhance the daily lives of people around the globe by continuing delivering an uninterrupted supply of energy to the world.
Our resilience and agility has built one of the world’s largest integrated energy and chemicals companies. And we are part of the global effort toward building a low carbon economy.
Our horizon has never been clearer.
