HR Apprentice

Job Title: HR Apprentice

Duration: 12-months (Fixed Term Contract)

Reports to: HR Business Partner

Location: Bracknell, Head Office

Role Overview

The HR Apprentice will provide comprehensive administrative support to the HR function, contributing to the efficient delivery of HR operations across the UK&I region. The purpose of the role is to support the full employee lifecycle, from recruitment and onboarding through to contractual changes, benefits administration and offboarding, to ensuring processes are delivered accurately, professionally and in line with company policy and employment legislation.

Working closely with the HR team and wider business stakeholders, the apprentice will assist with drafting employment documentation, maintaining HR systems, responding to routine HR queries, coordinating interviews and inductions, and supporting compliance and training administration.

This role requires a high level of organisation, attention to detail and discretion when handling confidential information. The successful candidate will demonstrate a proactive, service-oriented mindset, strong communication skills and a willingness to learn. A positive, reliable and professional approach is essential, alongside a commitment to developing knowledge and capability within Human Resources through completion of a recognised apprenticeship qualification.

Key Responsibilities

Employee Lifecycle Administration

• Draft and issue employment documentation including offer letters, contracts (permanent and freelance), change of terms letters, fixed-term extensions, probation outcomes, pension correspondence and leaver documentation (including P45s).

• Maintain accurate and compliant employee records across HR systems, ensuring GDPR standards are upheld.

Onboarding & Offboarding

• Coordinate onboarding and offboarding processes via Employment Hero (EH) and iHasco, ensuring all compliance and training requirements are completed.

• Liaise with IT and internal stakeholders to schedule inductions and ensure a smooth employee experience.

Recruitment & HR Support

• Manage HR inbox queries, responding to routine enquiries (e.g. payroll, benefits, sickness, annual leave, references) and escalating where appropriate.

• Coordinate recruitment activity including managing careers/freelancer/work experience queries and scheduling interviews.

HR Operations & Benefits Administration

• Support benefits administration, including pension communications and issuing Specsavers eVouchers.

• Raise purchase orders for training, employee engagement initiatives (e.g. SWAG, gifts), and related HR expenditure.

What we're looking for:

• Professionalism & integrity

• Effective communicator (both written and verbal)

• Customer-focused service delivery

• Ability to organise and prioritise workload effectively

• Attention to detail & accuracy

• Collaboration and teamwork

• Commitment to learning and development

Interests and Background:

Essential:

• GCSEs (or equivalent) including English and Maths (Grade 4/C or above).

• Strong interest in developing a career in Human Resources or People Practice.

• Willingness and eligibility to undertake and complete a CIPD Level 3 HR apprenticeship qualification.

• Good written communication skills with the ability to draft clear and professional correspondence.

• Good IT proficiency, including Microsoft Office (Word, Excel, Outlook and PowerPoint).

Desirable:

• Previous administrative experience (e.g. work experience, internship, part-time employment).

• Experience working in a customer-facing or service-oriented environment.

• Awareness of HR processes or employment practices (academic or practical exposure).

• Interest in employment law, people management, or organisational development.

• Prior experience using a HRIS e.g. Employment Hero.

What's in it for you?

This role offers a structured entry into a professional HR career within a global organisation at the forefront of live broadcast and media production.

You will gain hands-on experience across the full employee lifecycle, developing practical knowledge in recruitment, employee documentation, HR systems and benefits administration.

Through completion of a CIPD Level 3 apprenticeship qualification, you will build a strong foundation in people practice while receiving ongoing support, mentoring and development within a collaborative HR team, creating a clear pathway for future career progression in HR.

Development & Training:

The successful candidate will be enrolled on a CIPD Level 3 HR apprenticeship, combining structured academic learning with practical workplace application.

On-the-job training will be delivered across all core HR activities, including employee lifecycle administration, HR systems, recruitment coordination and benefits processes, with regular guidance and mentoring from experienced HR professionals.

In addition, the apprentice will have access to NEP’s internal learning platforms and in-house training resources, supporting the development of technical HR knowledge, professional skills and broader business awareness.

More Details:

• Location: Gemini House, Bracknell

• Working Hours: 9am to 5.30pm

• All applicants must hold the legal right to live and work in the UK. Please be aware that a security or criminal background check may be required to facilitate internal work visas if on-site work opportunities are provided.

• Driving licence and access to a vehicle is recommended, but not essential.

Benefits:

At NEP in the UK, you’ll be part of a team that brings the world’s biggest live and broadcast events to life. We pride ourselves on innovation and excellence, and our global team of over 4,000 employees is driven by a shared passion for technology and creativity. Ensuring we have our employees covered at NEP is a top priority:

• Cycle to Work Scheme: Fancy a new pair of wheels and want to reduce your carbon footprint at the same time? Our Cycle to Work scheme offers money-saving on bikes, safety equipment, and other accessories while promoting healthier and environmentally friendly journeys to work.

• Pension: We offer a contributory pension scheme to our employees and encourage everyone to invest in their future through a long-term savings plan with tax relief. Our pension partner also provides access to other saving products such as ISAs and GIAs.

• Training: Our aim is to develop and inspire our future leaders and people of tomorrow. At NEP, we are committed to developing our people and ensuring everyone who works here can build a fantastic career. Unlimited online training is at our fingertips through our training platforms. We provide financial aid and paid time off for job-related qualifications and study that will support you in your career with NEP.

• Employee Assistance Programme (EAP): Free 24/7 access to financial, legal, health, and wellbeing resources and support for employees and their immediate families.

• Private Medical Insurance (PMI): Employees and their families can access world-class healthcare and treatment with medical history disregard coverage plans.

• Eye Care: Employees receive free access to eyesight tests with Specsavers, and contributions towards the cost of prescription glasses.

• Hearing Tests: A dedicated in-house testing unit for all UK employees.

• Life Insurance: Financial security for your loved ones. We provide your next of kin with a lump-sum payment in the event of your death.

• Income Protection: You will receive a percentage of your income (basic salary) in the event of long-term sickness/disability.

• Uber Discounts: We are thrilled to announce that NEP has officially partnered with Uber for Business, bringing you exclusive benefits for both Rides and Eats! It’s not just about making our internal processes smoother; it’s about making your day-to-day life easier and more enjoyable. You'll have access to more vehicles, premium support, the opportunity to collect Avios points.

Note: This job description is intended to outline the main duties and responsibilities of the role. It is not exhaustive and may be amended to reflect the needs of the business.