HR Analyst

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The incumbent is responsible for managing HR activities according to established guidelines and sound administrative practices. These functions include responsibility for developing, interpreting, and recommending program goals and objectives, policies, and procedures, and courses of action. The HR Analyst works closely with internal and external vendors, HR leadership, and other members of their assigned and adjacent HR teams to ensure consistent HR practices.
Quality improvement focus, including but not limited to, providing timely and accurate reports, data integrity, accuracy and continuity of processes, problem resolution, vendor management, resolving escalated issues, and assisting in the development of leader training/education.Job Description

MINIMUM QUALIFICATIONS

Education: Bachelors degree, preferably in a related field (e.g. HR or Business Management) or equivalent experience

Licenses/Certifications: SHRM Certification (PHR or CP) preferred

Experience / Knowledge / Skills:

• Five (5) years of professional experience in Employee Relations/Human Resources

• Strong communication, prioritization, and organization skills

• Ability to work in a team environment

• Strong computer skills and analytical skills including advanced Excel skills

• Flexibility, adaptability, integrity, and interpersonal skills

• Ability to create and interpret statistical data

• Demonstrated ability to manage multiple priorities and use critical thinking skills

• Demonstrated effective written and oral communication skills

• Strong attention to detail and problem resolution skills

• Must have capacity to interact with employees at all levels of the organization

• Working knowledge of EEO/ADA/I-9/Immigration and Employment Law

PRINCIPAL ACCOUNTABILITIES

• Works closely with internal partners (HR, Legal, Privacy, Security, Compliance, EDI, etc.) to enhance and streamline programs & processes that impact the efficiency and effectiveness of Advice & Counsel Services.

• Oversees Employee Relations case management system; assigns cases as needed, audits for consistency and reporting purposes.

• Provides timely and accurate analytics/insights regarding complaints and investigations as it pertains to working conditions, disciplinary actions and employee and applicant appeals and grievances.

• Completes and maintains quality audits/review measures and SOPs for process improvement.

• Ensures consistency in new hire background check process and manages annual all employee background checks.

• Assists in annual HR Policy review and updates to system.

• Assists team in responding to EEOC charges & Unemployment Hearings

• Supports team in processing Immigration/Visa petitions

• Prepares and presents required & special reports to include annual EEO-1 report.

• Conducts HR file review as needed and other audits.

• Serves as key liaison between ACS department and third-party vendors (e.g., unemployment compensation management vendor).

• Invoice processing & budget tracking.

• Participates in special projects as needed.

• adheres to all Memorial Hermann policies, procedures, & standards within budgetary specifications including time management, supply management, productivity, & quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.