HR Analyst II

JOB SUMMARY

Job Profile Summary

We are seeking a detail-oriented HR Analyst II to support HR Shared Services, including leave of absence administration, HR audits, and complex employee cases, while driving meaningful improvements in efficiency and consistency. This role applies proven practices from high‑performing HR organizations to reduce manual effort, standardize processes, and identify opportunities where automation and better tools can improve outcomes. By using data and trends from daily work, the HR Analyst II partners with other HR teams to translate insights into scalable improvements that enhance service quality, turnaround time, and the employee experience.

Essential Functions and Responsibilities

• Respond to written and oral inquires from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions

• Administration of HR related queries and execution of HR transactions including but not limited to:

  • Benefits

  • Retirement Plans

  • Payroll

  • Employee Relations

  • FMLA/Short term disability

  • Compensation

  • Recruiting

• Strong multi-tasking and ability to work through ambiguity in a fast-paced, high volume environment with demonstrated skill to handle multiple competing tasks and maintain a high level of accuracy

• Actively contribute to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, drive efficiency and achieve desired results

• Maintain superior knowledge of HR resources, policies, business processes and standard operating procedures

• Maintain administrative process within vendor websites, making updates and extracting data

• Assist with special projects which include but not limited to:

  • Training facilitation

  • Policy and Procedure updates

  • Communication updates

  • Audits

Education

• Associate's Degree in Human Resources or related field or a combination of formal education and the following job-related experience:

Work Experience

• Experience, training and/or working knowledge related to:

  • Human Capital Management (HCM) Systems and report writer applications

  • Interpersonal/communication skills

  • Governmental regulations

  • Corporate organization structure

  • Development training programs

  • HR organization and structure

  • HR policies and procedures

• Experience with Workday and/or HCM's preferred

Knowledge, Skills and Abilities

• Ability to: read and interpret policies, reports, governmental regulations, benefits information, training materials, employment documents, procedures and correspondence

• Ability to: conduct research, analyze and prepare information and reports including numerical data, policies, procedures and correspondence

• Ability to: interact and communicate effectively

• Ability to: make presentations to groups and individuals

• Ability to: communicate and/or exchange information verbally

• Ability to: maintain high degree of confidentiality

• Ability to: work independently on most routine tasks

• Ability to: to utilize tools and equipment applicable to position including using applications such as Excel, Word and Power Point

• Ability to: to initiate, own, and manage projects

• Ability to: to provide Q&A support to leaders, peers, and employees

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel to other locations required

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range