At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
HR AI Specialist
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a dynamic and experienced AI Engineer to join our HR team. In this role, you will be responsible for designing and deploying production-ready Machine Learning models and Artificial Intelligence agents that optimize HR workflows and drive measurable cost reductions.
What You'll Do
In this role, you will:
Develop End-to-End AI Solutions: Design, build, and monitor Machine Learning models and automated agents to streamline multi-step HR processes
Optimize HR Workflows: Collaborate with HR stakeholders to identify priority processes.
Govern AI Safety and Compliance: Ensure the responsible deployment of all systems by performing rigorous model validation, maintaining strict data governance, and mitigating risk or bias in automated decisions.
Connection with IT: Liaise with IT to drive broader HR solutions within our current tech stack
What You'll Bring
The ideal candidate will have:
5+ years of HR function experience - either in a HR COE (Talent, Learning, Total Rewards, Talent Acquisition), HR Operations, or as a HR Business Partner (or as a consultant in the HR space)
2+ years of applied experience in Artificial Intelligence/Machine Learning engineering or advanced analytics, preferably within logistics, supply chain, or transportation industries.
Experience deploying AI solutions on top of/within Workday and ServiceNow
Advanced technical expertise in Workday and ServiceNow with proven experience scaling "agentic" workflows
Proven ability in strategic problem-solving and rapid prototyping, with the communication skills necessary to explain complex model outputs to non-technical business leaders.
A Bachelor's degree in a quantitative field such as Computer Science, Data Science, Engineering, or Mathematics.
What We Offer
Competitive compensation and benefits aligned with your experience level.
Flexible work options to support a healthy work-life balance.
Comprehensive health, wellness, and retirement plans to support your long-term well-being.
Opportunities for continuous learning and professional growth in a cutting-edge technical environment.
Skills Required
- 5+ years of HR function experience
- 2+ years of applied experience in AI/Machine Learning engineering
- Experience deploying AI solutions within Workday and ServiceNow
- Advanced technical expertise in Workday and ServiceNow
- Bachelor's degree in a quantitative field
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
-
Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
-
Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
-
Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
Gallery
