๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
Managing or supporting HR-related processes, such as employee relations, recruitment, performance management, compensation & benefits, succession planning, and learning & development.
Managing employee relations, including employee grievances and disciplinaries. Furthermore, providing advice on employment legislation and keeping up-to-date with employment law while maintaining cordial relationships with internal and external stakeholders.
Leveraging people analytics and reporting techniques to understand people management indicators. Then, using data to identify solutions to complex people problems.
Supporting recruitment by onboarding new hires them efficiently.
Participating in the development or improvement of people management processes and related HR technology projects.
๐๐ฒ๐ ๐๐ผ๐บ๐ฝ๐ฒ๐๐ฒ๐ป๐ฐ๐ถ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐ฆ๐ธ๐ถ๐น๐น๐:
Basic business acumen
Data literacy
People advocacy
Basic risk management
Labor relations management
๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐:
Any 4-year course.
Willing to go on site and night shift.
Exposure in labor relations and engagement is an advantage.
Pleasant and people person personality.
Knowledgeable in Microsoft office.
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What We Do
We are a global customer support partner delivering high-touch, omnichannel CX solutions for brands of all sizes. With operations across the USA, Mexico, Guatemala, Belize, Colombia, and the Philippines, cxperts provides scalable, cost-efficient onshore, nearshore and offshore support without compromising quality.
As a trusted extension of every brand we represent, we deliver expert customer support tailored to your industryโwhether eCommerce, healthcare, BFSI, or other key verticals. Our team brings deep domain expertise, operational agility, and a relentless focus on satisfaction, one interaction at a time.
What sets us apart:
โ Industry-specialized CX services
โ Bilingual, culturally aligned agents
โ Commitment to performance and consistency
โ Rapid scalability and flexible support models
Let cxperts be your edge in todayโs experience-driven market.
Learn more at www.cxperts.us
