As an experienced HR Advisor, you will play a key role in delivering the day-to-day people agenda across the Group. You will provide practical, commercially focused HR advice and guidance to managers and senior stakeholders, ensuring that people matters are managed consistently, fairly and in line with employment legislation and company policies.
You will take ownership of employee relations matters from initial advice through to resolution, including disciplinary, grievance and change management processes, whilst supporting managers to effectively manage performance, attendance, conduct and employee wellbeing.
The role will also have a strong operational focus, including supporting the end-to-end payroll process, maintaining HR systems and ensuring accurate employee records and data.
There will be a significant focus on end-to-end recruitment and onboarding, taking ownership of the recruitment process across the Group and partnering closely with hiring managers to attract and retain high-quality talent.
What you’ll be doingTake ownership of an employee relations case load seeing cases through from initial advice through to resolution. Ensuring cases are managed fairly, consistently and in line with company policy and UK employment legislation.
Partner with hiring managers to understand current and future recruitment requirements and manage vacancies through the Group's ATS, Teamtailor, ensuring recruitment activity is accurately recorded and progressed. Support and manage assessment centres as required, proactively sourcing candidates through LinkedIn and other recruitment channels.
Support the end-to-end monthly payroll process, working closely with the embedded payroll team to ensure accurate and timely payroll processing. This will include preparing and checking payroll information, processing starters, leavers and contractual changes, managing salary and benefit amendments, checking payroll reports and resolving payroll queries.
Ensure payroll-related changes are accurately reflected in the HR system and communicated within the required payroll deadlines, maintaining appropriate records and confidentiality.
Ensure HR processes are managed consistently and confidentially, in line with UK employment legislation and company policies.
Manage the onboarding and exiting processes, including drafting offers of employment and employment contracts, ensuring new starters are set up correctly within the HR system, completing employment references and supporting company inductions. Manage employee exits, including exit interviews and providing insights to the business on emerging trends.
Support and deliver ad hoc HR projects, contributing to wider team initiatives whilst taking accountability for individually assigned projects.
Maintain accurate and confidential employee information within the HR system, ensuring data integrity at all times.
You will have a confident and collaborative approach to managing ER matters
Excellent understanding of UK Employment law and case load management
Familiar with HRIS, ATS and LinkedIn recruiter
You will have great attention to detail, time management and organisation skills.
You will enjoy working under pressure at a fast pace.
You have a working knowledge of HR functions and best practices.
Exceptional interpersonal skills.
Have or working towards CIPD Level 5 or proven equivalent experience.
Working knowledge of Team Tailor and HiBob is desirable.
You’ll work with a collaborative team and where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.
25 days holiday per year
Private Medical
Life Assurance
Cycle to work
Income Protection
Workplace Pension
Employee Assistance Programme
At DNA Payments, we put our values into action through real initiatives. From our dedicated in-house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we’re committed to investing in our teams. We’re also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Skills Required
- Confident and collaborative approach to managing employee relations matters
- Excellent understanding of UK employment law and employee relations case management
- Familiarity with HRIS, ATS, and LinkedIn Recruiter
- Strong attention to detail, time management, and organizational skills
- Ability to work under pressure in a fast-paced environment
- Working knowledge of HR functions and best practices
- Exceptional interpersonal skills
- CIPD Level 5 qualification or working toward CIPD Level 5, or proven equivalent experience
- Working knowledge of Teamtailor and HiBob
What We Do
DNA Payments is a leading independent, fully vertically integrated omnichannel payments company in the UK and EU, formed in 2018. It provides payment processing solutions for businesses, including POS systems, online gateways, and e-commerce solutions.







