Operating within JPMorganChase’s HR Advisory organization, the role supports leaders across businesses, functions, and regions through a scalable, digitally enabled advisory model. The Vice President applies strong consulting, coaching, and problem-solving skills to address diverse people challenges, contributing to consistent HR outcomes and an effective manager experience across the firm.
As a Vice President, HR Business Advisor (Ask JPMC) in the Human Resources team, you will serve as a trusted HR advisor to managers, providing expert guidance on a wide range of people and organizational matters. Leveraging deep HR expertise and sound business judgment, you will help leaders make informed decisions related to talent, performance, compensation, workforce planning, employee engagement, and organizational effectiveness. Working in partnership with client-aligned HRBAs and specialist HR teams, you will deliver high-quality advisory support that balances business objectives, employee experience, and risk management considerations.
Job responsibilities
- Provide expert-backed coaching and guidance to managers across a broad range of HR topics, applying judgment and HR expertise while ensuring consistency, speed and quality
- Identify sensitive, high-risk or complex situations and engage the right partners, including aligned HRBAs, Employee Relations, Compensation, Talent, Relations, Compensation, Talent, Workforce Strategy, Legal/Risk or other specialists as appropriate
- Collaborate with HRBAs to understand business nuance, align on prior guidance, coordinate escalations, provide surge capacity during high-demand periods, and support HRBA-led initiatives
- Contribute to cross-Advisory project teams supporting talent, compensation, workforce, organizational change, manager effectiveness and other enterprise priorities
- Identify recurring themes and opportunities to improve knowledge content, routing, digital experiences, ServiceNow workflows, product feedback loops and operating model effectiveness
- Operate as one Ask JPMC team by prioritizing firmwide outcomes, collaborating early, documenting decisions, owning follow-through and contributing to a consistent manager and employee experience
Required qualifications, capabilities and skills
- Strong HR knowledge combined with business acumen to address complex people and organizational challenges
- Ability to assess complex situations, navigate ambiguity, balance policy, risk and business outcomes, and determine appropriate resolution or escalation pathways
- Ability to build credibility quickly and influence leaders through coaching, consultation, structured problem-solving and practical guidance
- Builds strong partnerships across HR, business, and specialist teams to deliver scalable solutions
- Ability to use technology, workflow tools, insights and analytics to improve advisory outcomes, measure impact and support data-driven decision-making
- Ability to adapt quickly, navigate transformation and help leaders, managers and stakeholders adopt new ways of working
- Passion for identifying themes, solving root causes, simplifying experiences and helping evolve the advisory model over time
- Ability to document work, manage follow-through, use ServiceNow effectively, and create transparency into demand, outcomes, risks and impact
Skills Required
- Strong human resources knowledge and business acumen for complex people and organizational challenges
- Ability to assess complex situations, navigate ambiguity, balance policy, risk, and business outcomes, and determine resolutions or escalations
- Ability to build credibility and influence leaders through coaching, consultation, structured problem-solving, and practical guidance
- Ability to build partnerships across HR, business, and specialist teams
- Ability to use technology, workflow tools, insights, and analytics to improve advisory outcomes and support data-driven decisions
- Ability to adapt quickly, navigate transformation, and support adoption of new ways of working
- Ability to identify themes, solve root causes, simplify experiences, and improve the advisory model
- Ability to document work, manage follow-through, use ServiceNow effectively, and provide transparency into demand, outcomes, risks, and impact
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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