The Human Resources (HR) Advisor for Services Operations is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless strategic delivery of HR services to client groups within an assigned organization.
Responsibilities:
- Influence multiple teams of HR professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
- Provide broad range of HR consulting services to Organization as well as provide advice on Human Capital areas such as talent management, organization effectiveness, and employee engagement
- Serve as strategic business partner with senior business line management to recommend, develop, and execute business plans
- Develop, attract, and retain talent
- Advice on capacity planning to carry out unit roles and responsibilities while establishing and adhering to talent management processes, compensation, and performance management programs
- Direct and plan HR strategy including financial impacts, policy development and planning
- Anticipate, evaluate, and respond appropriately to developments in the local and international environments impacting HR policy and Identify and resolve key complex and diverse HR issues
- Partner with HR heads and Specialist teams to deliver HR solutions that contribute to the overall Citi business, and enable the business to evolve to meet marketplace and customer needs
- Serve as key advisor to Strategy, Planning, and Operations senior leaders for all HR related issues
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 15+ years of relevant experience
- At least 5+ years of experience as HR Advisor
- Consistently demonstrates clear and concise written and verbal communication
- Experience on supporting business/partners budget planning as HR Advisor
- Experienced on managing HR projects/Initiatives
- Data oriented mindset
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Job Family Group:
Human Resources------------------------------------------------------
Job Family:
HR Advisors & Generalist------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Aug 01, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
