HR Advisor (AVP)

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
98K-116K Annually
Senior level
Fintech
The Role
Serve as a trusted employee relations advisor handling performance management, misconduct, absenteeism, and dispute resolution. Coach leaders, investigate complex issues, ensure policy and legal compliance, partner with stakeholders, and manage cases end-to-end with timely, well-documented, and fair outcomes that strengthen culture and accountability.
Summary Generated by Built In

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Join a purpose-driven organization where people are at the center of everything we do and where HR plays a critical role in enabling business performance, managing risk, and shaping the employee experience.

We are looking for an HR Advisor to join a high-impact Employee Relations team that partners closely with leaders to navigate complex, real-world situations with confidence and consistency. In this role, you will help create a workplace where employees feel respected, leaders are equipped to lead effectively, and decisions are grounded in fairness, compliance, and sound judgment.

As an HR Advisor, you will be responsible for managing a broad range of employee relations matters, ranging from performance management and absenteeism, to navigating workplace conduct concerns and dispute resolution. You will serve as a trusted advisor to team leaders and team members, providing clear, practical guidance that aligns to our policies, practices, and applicable employment laws.

You will do work that matters by helping team leaders make better decisions, strengthening workplace culture, and ensuring we operate with integrity and accountability in every interaction.

What you will do:

  • Provide expert consultation to team leaders and team members on performance management, misconduct, workplace concerns, and employee experience matters

  • Coach team leaders to build capability, drive accountability, and handle situations with consistency and confidence

  • Research, assess, and resolve complex employee relations issues, offering clear, well-reasoned recommendations

  • Ensure alignment with company policies, practices, and employment legislation while balancing risk and business outcomes

  • Partner with key stakeholders to deliver consistent, compliant, and fair outcomes

  • Own cases end to end with a focus on timely resolution, strong documentation, and high-quality decision-making

Why this role matters

  • You will directly influence how work gets done by shaping team leader behavior, improving consistency in decision-making, and strengthening trust across the organization

  • You will be part of a team that operates with discipline, urgency, and a strong focus on getting it right the first time

  • You will contribute to a workplace culture that values respect, accountability, and inclusion while maintaining a strong compliance and risk foundation

What we offer

  • The opportunity to do meaningful work that impacts team members and team leaders across the enterprise.

  • A collaborative, high-performing HR team that values continuous learning, shared expertise, and development

  • Exposure to complex, high-visibility work that strengthens your judgment, influence, and executive presence

  • A culture that supports inclusion, well-being, and career growth, where you are empowered to bring your perspective and make a difference

Who you are

  • A confident and credible advisor who can navigate sensitive situations and influence leaders effectively

  • Strong in critical thinking, risk assessment, and balancing competing priorities

  • Comfortable operating in a fast-paced environment with high expectations for quality and timeliness

  • Detail-oriented with a commitment to accurate, defensible documentation

  • Passionate about creating fair, consistent, and effective workplace practices

Basic Qualifications
- Typically has six or more years experience in employee relations or as an HR Generalist or associated HR position
- Associate or Bachelor’s degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree

Preferred Skills/Experience
- Experience in performance coaching, conflict resolution and administering disciplinary action
- Preferred previous experience working in HR Operations or HR Service Center
- Ability to work independently and to identify when to engage others
- Excellent customer service and problem-solving skills
- Excellent listening skills Excellent oral and written communication skills
- Strong attention to detail
- Proven ability to maintain confidential information
- PC and Microsoft Office proficiency

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Skills Required

  • Six or more years experience in employee relations or as an HR Generalist or related HR position
  • Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree
  • Ability to comply with U.S. Bank policies, Code of Ethics, and related workplace conduct and safety policies
  • Ability to pass background checks consistent with applicable laws and regulatory requirements
  • Experience in performance coaching, conflict resolution, and administering disciplinary action
  • Previous experience working in HR Operations or an HR Service Center
  • Ability to work independently and identify when to engage others
  • Excellent customer service, problem-solving, listening, oral and written communication skills
  • Strong attention to detail and proven ability to maintain confidential information
  • PC and Microsoft Office proficiency

US Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.

  • Retirement Support The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
  • Leave & Time Off Breadth Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.

US Bank Insights

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The Company
HQ: Minneapolis, MN

What We Do

We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

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