Job Summary:
Delivers proactive support of HR Service Center (HRSC) and may provide services spanning payroll, benefits, staffing/onboarding, recognition, payroll, employee relations, and other transactions. Ensures efficiency of service center operations, technology and transaction processes. Coordinates services with the human resource information systems, human resource program managers and technology specialists. Applies working knowledge and understanding of HR principles to assist team members, managers and customers.
Principal Responsibilities:
- Supports one or more human resource functional areas in the HR Service Center (HRSC).
- Provides first level response support to managers, team members, employees and other customers.
- Receives inquiries and responds to requests following appropriate policies and practices; provides basic interpretation of policies.
- Participates on and provides coordinative support to project teams and collaborates with other team members to achieve deliverables.
- May prepare correspondence and reports.
- Inputs or maintains data relevant to processing employee data changes.
- Maintains documentation or records within appropriate systems.
- Determines best method(s) to resolve issues ensuring customer satisfaction and adherence to company policies and practices as well as legal regulations.
- Works cross-functionally with in the HRSC (as required) to coordinate customer resolution.
- Other duties as assigned.
Job Level Specifications:
- Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
- Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
- Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
- Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.
- Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.
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The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected].
Job Applicant EMEA Imprints
What We Do
Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology.
Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.