Junior HR Administrator, HR Operations

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

As Junior HR Administrator, HR Operations, you will be part of the HR Service Center team supporting the EMEA region, providing first-line support for HR-related questions from employees, managers, and HR partners. In this role, you will manage high-volume HR transactions across the employee lifecycle, resolve queries through multiple service channels, and help deliver a consistent, high-quality employee experience in a hybrid, regional support environment.

Your Responsibilities:

• Provide first-line HR support across email, phone, chat, and in-person channels, using ticketing systems and Human Resources Information Systems (HRIS) to resolve queries from employees, managers, and HR partners across EMEA.

• Process high-volume HR administrative transactions across the employee lifecycle while meeting service level agreements (SLAs) and key performance indicators (KPIs).

• Apply company policies and procedures accurately, escalate issues when needed, and partner with other HR teams to support timely resolution.

• Guide employees and managers to HR knowledge and self-service content, and identify opportunities to improve processes and the overall employee experience.

• Handle sensitive information with confidentiality and contribute to continuous improvement activities or projects as assigned by the line manager.

What You Need to Succeed (minimum qualifications):

• Bachelor's Degree in Human Resources, Finance, Business Administration, Information Technology, or a relevant work experience.

• Fluent English, French, and German; B2/C1 proficiency is essential.

• Ability to learn new processes quickly and support consistent ways of working across the team.

• Good communication and organisational skills, with a customer-focused mindset, attention to detail, and the ability to handle confidential information with discretion.

• Basic knowledge of Microsoft Office.

What will give you a competitive edge (preferred qualifications):

• Additional European language skills.

• Experience supporting an EMEA or regional HR Service Center environment.

• Experience documenting, implementing, or improving administrative processes based on best practices.

• Ability to educate employees and managers on how to access HR knowledge and self-service content.

• Previous experience in administration, customer service, HR support, shared services, or a similar environment is an advantage, but not essential

Additional Information:

Location: Warsaw, Poland; hybrid work model with 30 days per quarter in the office.

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.