About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes, and enduring relationships.
Unlocking digital performance. Delivering measurable results.
As an HR Administration Specialist with Turkish and English, you will support HR and payroll operations for our client by ensuring the accuracy and timeliness of administrative processes and data management. You will play a vital role in maintaining compliance, coordinating with vendors, and ensuring smooth employee lifecycle operations.
Location: Work from Home, Kosovo
Maternity Cover
Job Description:
- Work independently to support HR administrative and payroll processes for employees
- Perform data entry and maintenance in HR and payroll systems, including bank details, salary increases, and bonuses
- Manage mass uploads, download and analyze reports, and ensure data consistency and accuracy
- Compare data and validate information across various systems and reports
- Communicate directly with clients and third-party vendors via email to ensure smooth coordination
- Handle confidential employee information with integrity and precision
- Ensure compliance with company policies and legal regulations in all administrative procedures
Qualifications required:
- Excellent knowledge of Turkish (C1/C2) and English (B2 or higher)
- Previous experience in HR, administration, payroll, or a similar role (experience in Turkish legal framework is a strong plus)
- Strong Excel skills and experience working with large datasets and reports
- Detail-oriented mindset with high standards of accuracy
- Proactive approach in work is consider as strong advantage
- Excellent organizational and time-management skills
- Strong communication and interpersonal skills, with the ability to work independently and directly with clients
What We Offer:
- Health and life insurance coverage
- Generous annual leave policy
- Transportation / Utilities allowance
- Competitive salary and clear career progression path
- World-class on-the-job training
- Cozy, modern office environment
Skills Required
- Excellent knowledge of Turkish (C1/C2) and English (B2 or higher)
- Previous experience in HR, administration, payroll, or a similar role
- Experience in Turkish legal framework
- Strong Excel skills and experience working with large datasets and reports
- Detail-oriented mindset with high standards of accuracy
- Proactive approach to work
- Excellent organizational and time-management skills
- Strong communication and interpersonal skills and ability to work independently with clients
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
