The Role
Manage HR records, recruitment and onboarding, employee lifecycle (including separations), benefits administration, employee relations, HR reporting, and office administration to ensure compliant, efficient HR operations and staff welfare.
Summary Generated by Built In
Location: Kampala, Uganda
About the role:
The HR & Admin team at Sun King Uganda supports efficient and compliant HR and administrative operations by managing employee records, recruitment coordination, onboarding, employee engagement, and general HR administration. Serves as the front desk lead and primary point of contact for staff, customers, and vendors, while representing Sun King through professional, customer-focused, and service-oriented interactions.
About the role:
The HR & Admin team at Sun King Uganda supports efficient and compliant HR and administrative operations by managing employee records, recruitment coordination, onboarding, employee engagement, and general HR administration. Serves as the front desk lead and primary point of contact for staff, customers, and vendors, while representing Sun King through professional, customer-focused, and service-oriented interactions.
What you would be expected to do:
HR Records Management
- Maintain accurate and compliant employee records by creating, updating, and auditing personnel files and HRIS data to ensure completeness, accuracy, and adherence to company policies and statutory requirements.
Recruitment & Onboarding
- Coordinate recruitment processes, including job postings, candidate sourcing, screening coordination, interview scheduling, candidate communication, reference checks, background verification, and onboarding activities.
- Facilitate a smooth onboarding experience for new employees and their integration into the organization.
Employee Separation & Lifecycle Management
- Manage employee exits and offboarding processes by coordinating exit interviews, clearance procedures, handovers, and preparation of final employment documentation, including analysis of exit trends and reporting.
- Administer employee lifecycle activities by communicating employee movements (hires, transfers, promotions, renewals, and exits) and tracking key milestones such as probation timelines and confirmation review processes to ensure timely action.
Staff Welfare
- Coordinate employee benefits administration, including medical insurance enrollment, updates, claims follow-up, and employee assistance.
- Manage and monitor medical service providers and staff meal vendors through regular engagement meetings and timely resolution of employee concerns.
- Coordinate employee engagement, wellness, recognition, and culture-building initiatives.
Employee Relations & HR Services
- Respond to employee inquiries and provide guidance on HR policies, procedures, and employment-related matters.
- Maintain confidentiality when handling employee matters and confidential information.
HR Operations & Reporting
- Coordinate HR operations and key HR activities by maintaining the HR calendar and ensuring timely execution of HR initiatives, employee engagement programs, and other people-related activities.
- Maintain HR data accuracy and drive continuous improvement by updating HR trackers in a timely and accurate manner and contributing to HR projects aimed at enhancing employee experience and operational efficiency.
Administration & Office Coordination
- Oversee office administration activities and provide direction to the Office Assistant to ensure smooth day-to-day administrative operations, including effective handling of HR communications and official correspondence.
- Manage office resources and logistics by controlling stationery and pantry supplies, coordinating travel arrangements (flights, accommodation, and transport), and managing vendor relationships to ensure cost-effective and uninterrupted office operations.
Compliance & Policy Administration
- Ensure HR compliance and policy implementation by maintaining adherence to company HR policies, procedures, and applicable labor laws, while keeping appropriate compliance documentation for audits and internal reviews.
- Facilitate policy communication and awareness by sharing HR policy updates and ensuring employees understand relevant guidelines and organizational requirements.
Other Duties
- Perform any other duties assigned by management in furtherance of the HR and Administration function.
You might be a strong candidate if you
- Bachelor’s Degree in Human Resource Management, Industrial & Organisational Psychology, Business Administration, or a related field.
- 3-4 years’ experience in HR Processes, HR Operations, Recruitment, Administration, or a generalist HR role with exposure to the employee lifecycle.
- Skilled in Microsoft Office (Excel, Word, PowerPoint) and HR Information Systems (HRIS).
- Good communication, organizational, planning, coordination, problem-solving, stakeholder management, and customer service skills.
- Highly professional, detail-oriented, proactive, adaptable, resilient, and able to manage multiple priorities and deadlines in a fast-paced environment.
What Sun King Offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
Skills Required
- Bachelor's Degree in Human Resource Management, Industrial & Organisational Psychology, Business Administration, or related field
- 3-4 years' experience in HR processes, HR operations, recruitment, administration, or generalist HR role
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Experience using HR Information Systems (HRIS)
- Strong communication, organizational, planning, coordination, and stakeholder management skills
- Customer service orientation, problem-solving skills, attention to detail, proactivity, adaptability, and resilience
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The Company
What We Do
Sun King designs, distributes, installs, and finances solar energy solutions for consumers who lack reliable access to traditional electrical grids.







