About the Role
Seeking a detail-oriented HR Administrative Support professional to join our Human Resources team. This role plays a critical part in ensuring compliance with core HR administrative functions, state and federal agency reporting, and payroll-related obligations. The ideal candidate is organized, dependable, and comfortable handling confidential employee information in a multi-state environment.
You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized.
Key Responsibilities
HR Administrative Support
- Assist with HR audits, reporting, and processes
- Respond to routine HR inquiries or escalate as appropriate
- Support special HR projects as assigned
- Pull and organize employee files for legal or audit requests
State & Agency Correspondence & Compliance Support
- Manage reporting and correspondence with state and government agencies, including but not limited to:
- Unemployment insurance claims and inquiries
- State disability and paid leave claims
- New hire reporting requirements
- Employment and wage verification requests from authorized agencies
- Track agency deadlines and maintain documentation to support compliance and audits
- Coordinate with payroll and HR leadership to resolve agency-related issues or discrepancies
Payroll & Compliance Support
- Process and administer wage garnishments, including child support orders, tax levies, and creditor garnishments, in compliance with federal and state regulations
- Monitor garnishment notices, calculate withholdings, and ensure timely remittance and responses
Employee Records & Verifications
- Process employment verification requests (income, job title, employment dates) in accordance with company policy and privacy laws
- Maintain accurate and up-to-date employee records within the HRIS (Paycom)
- Ensure proper documentation, retention, and audit readiness
- Previous experience in HRIS, HR administration, or data management. Ticketer experience preferred.
- Strong attention to detail and ability to manage multiple tickets efficiently.
- Comfortable handling confidential and sensitive employee information.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
Skills Required
- Previous experience in HRIS, HR administration, or data management
- Experience with Paycom HRIS
- Ticketing system (ticketer) experience
- Strong attention to detail and ability to manage multiple tickets efficiently
- Comfortable handling confidential and sensitive employee information
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
What We Do
My Wireless is an AT&T authorized retailer that provides entertainment solutions through the sale of AT&T products and services. Partnered with AT&T Mobility since 2000, the company operates retail locations across major U.S. cities and Puerto Rico. Their mission is to inspire team members through professional growth, instilling the knowledge, habits, and skills necessary to realize their aspirations.
