HR/Admin Manager

Posted 5 Days Ago
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Freetown, Western Area Urban, Western, SLE
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Manage full employee lifecycle: recruitment, onboarding, performance management, employee relations, payroll submission, HR policy development, and MIS data accuracy. Oversee facilities, procurement, travel logistics, workplace safety, and document management to ensure efficient operations and compliance.
Summary Generated by Built In

Human Resource & Administration Manager - Provides support to line managers and employees on all aspects of the employee life cycle, including but not limited to recruitment and selection, onboarding, induction, performance management, employee relations, succession & career planning, timely submission of payroll and employee engagement 

  • Develop and implement comprehensive HR policies and procedures, aligning them with organizational goals and legal requirements.
  • Manage end-to-end recruitment processes, ensuring effective onboarding and provision of employee benefits in collaboration with senior leadership.
  • Oversee performance management initiatives, fostering employee engagement and addressing employee relations matters promptly and effectively.
  • Maintain accurate employee records, ensuring compliance with relevant regulations and facilitating seamless HR operations.
  • Identify training and development needs, organizing relevant programs to enhance employee skills and performance.
  • Act as a point of contact and subject matter expert on complex employee relations across the organization
  • Analyze, track, document, and trend employee grievances and initiate remedial action in consultation with organizational leadership 
  • Review, document, and implement an organization-wide disciplinary framework per statutory requirements. 
  • Oversee the daily operation of HR Information Systems while ensuring the accuracy and completeness of employee data for reporting and distribution
  • Undertake a quarterly review of various documentation and lead the update as may be required from time to time. 
  • Submit monthly payroll data, adhering to predefined deadlines and accuracy benchmarks to facilitate seamless payroll processing.

Administration & Facilities 

  • Handle administrative functions, including facilities management, to maintain a conducive work environment.
  • Coordinate workplace safety and security measures, ensuring the well-being of employees.
  • Streamline and optimize administrative processes to improve efficiency and productivity across departments.
  • Manage procurement activities, including vendor selection, contract negotiation, and inventory management, to support organizational needs.
  • Coordinate business travel arrangements and logistics for employees, ensuring cost-effectiveness and adherence to travel policies.
  • Implement and oversee document management systems to ensure the secure storage and retrieval of critical organizational information.
  • Serve as the primary point of contact for facilities maintenance and renovations, liaising with external contractors and internal stakeholders to uphold workplace standards.
 

Qualifications

  1. Education level: Minimum of a Bachelor’s degree in a Business-related field.
  2.  Experience: Minimum of 5 years of experience at a Manager level  

Technical skills: (Technical skills typically require using specific tools and the technologies needed to use those tools.)

  1. Proficient in Google space & collaboration platforms, i.e., Google documents 
  2. Management Information System Administration 
  3. Attention to detail 

Behavioural skills: (Abilities that influence how a person interacts with others and responds to certain situations.)


 

Skills Required

  • Bachelor's degree in a business-related field
  • Minimum of 5 years of experience at a Manager level
  • Proficient in Google Workspace and Google Documents
  • Management Information System (MIS) administration experience
  • Attention to detail
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The Company
2,322 Employees
Year Founded: 2015

What We Do

Watu is an asset financing company revolutionising financial inclusion across the globe. We are building an ecosystem for unbanked and underserved individuals by providing access to mobility and connectivity assets that enhance digital literacy, economic growth, quality of life and opportunity. So far, Watu has provided over 2 million loans across 8 countries and has positively impacted the lives of more than 8 million people. Watu actively promotes financial literacy and independence, the adoption of digital payments, and increased regulatory and safety compliance. Currently operating in: DRC | Kenya | Nigeria | Rwanda | South Africa | Sierra Leone | Tanzania | Uganda

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